"My screen's dead"

[Feek]

I'm on call

*ring ring*

"Hello"
"Hello Feek, it's John here. My screen's dead"
"OK, completely dead?"
"Yes, I was using it about half an hour ago and it's just gone dead"
"You've tried the usual stuff, pressing the power switch, making sure the power plug is connected and turning it off and on at the wall?"
"I have, I'll do it again" *pause* "It's still dead"
"Right, go into the main office building and grab a screen from there to get you going and I'll get someone to sort you out a replacement on Monday and get it sent up"
"Go and get one?"
"Yes, from the room on the first floor where Nigel has dumped a load of kit"
*longer pause*
"But the green light is on"
"You said it was dead"
"Yes, it's completely dead"
"But the light is on?"
"Aye"

I banged my head on the wall at this point.

"John, turn off the base unit using the switch at the back then turn it back on again"
"Righto matey" *pause* "It's working now, thank you, ta-ra" *click*

[Knipples]

Is it wrong I laughed? :D

[Belmit]

Sounds horribly familiar. Once had someone complaining that their screen was blank.

"So, there's nothing on the screen at all?"
"Nope, completely blank."
"Are there any lights on?"
"Yes, the lights are on but the screen is blank."
"So there's no writing or error messages on the screen?"
"Well, it says Microsoft Word at the top but that's it..."

She had a ruddy blank Word document open.

[leowyatt]

Welcome to the world of the stupid ;D

[Burble]

The saying in my place is that if you make something idiot proof they'll invent a better idiot.

[Justsomebloke]

Mate.
Kin Lappy is dead, Won't even come on.
Me.
Has it any power in the battery, Have you got it plugged in ?
Mate.
Battery ran out, Where do I plug the mains thingy plug thing, ******** computers do my kin head in :angry:
Me.
;D You Kin **** OMFGG.
Both of Us.
;D;D;D

[leowyatt]

The saying in my place is that if you make something idiot proof they'll invent a better idiot.

We have saying at work that if a system is "piper proof" then it's good. We had a fella who recently retired who was called David Piper and he could break anything and I mean anything. He would do the most unpredictible things when using our systems, stuff we couldn't even think of ;D

[Pickers]

LOL I feel dumb - what was the problem? Black screen, but power light on? Turning it off at the mains didnt solve problem, but turning it off and on with the power switch did?
gah - someone explain this to me - I think I've killed my brain! Was it is standby?

[leowyatt]

funnily enough we get the same situation around once a week at work :(

[Justsomebloke]

Funniest ones for me are the ones where one of my mates has rung up moaning about one thing or tuther they can't get to work.
The moment they go all quiet & you realise they didn't have it switched on or plugged in or summit is comedy gold.
Then you get the O O O it's Ok I have sorted it *cough splutter* got to go ;D

[Feek]

LOL I feel dumb -

Monitor was 'dead' but had the power light on. Restarting the base unit (the thinstar thin client terminal) made it work again, thicky ;)

[Belmit]

LOL I feel dumb - what was the problem? Black screen, but power light on? Turning it off at the mains didnt solve problem, but turning it off and on with the power switch did?
gah - someone explain this to me - I think I've killed my brain! Was it is standby?

It's a problem that has confused me before - base unit is on, monitor is on, but it's like it won't wake up from standby. Reboot is often the only option.

[Darrin]

Barfmit[/B];276913']It's a problem that has confused me before - base unit is on, monitor is on, but it's like it won't wake up from standby. Reboot is often the only option.

My wife's laptop does that all the time. Bloody Vista...