Humax problem

[Jonny69]

Got a problem on a Humax 9300T I don't seem to be able to find through Google. Every time we switch on we get a message prompt to rescan for channels and to do a full manual search. If you do a full manual scan (like the message says to) it doesn't clear the message at startup. It just keeps returning and we've done about 4 or 5 rescans now. I think it probably started doing it about 2 months ago when the other Freeview box said there were new channels, but is starting to get annoying now because doing a channel search wipes all our recording presets. Any ideas? Anything I've found about it is 2 or more years old and related to a software update which we've already had way back in the past.

[Mark]

I'd try their support line. From what I've heard, if you get the right person, they can be quite helpful.

[Jonny69]

Hmm, hadn't thought of that. Hadn't even considered they might bother to help actually :p

[Mark]

Oh, and it's probably a 'split NIT' problem, or close cousin thereof. More and more older boxes are getting gremlins as a result of technical changes to the network information table (tech-speak for 'list of channels'). There's nothing wrong with those changes if boxes implement the DVB-T standards correctly, but firmware developers like taking shortcuts, so most boxes don't. There might be a firmware update to fix it, or there might not.

Can you tell I've been burned? Though ironically by PC-based tuner software! :(

[Jonny69]

Happened to be browsing the OTA updates and there was one last night. Seems to have cured it. Bloody lucky to have spotted it when I did; otherwise it would have continued doing it for another year or so until they release the next update.