View Full Version : iPhone : ios 5
Ok so I updated itunes a couple days ago, I did a complete sync at 2pm today, I set it up to update to ios5 at 5:30pm and my phone is completely dead.
I keeps either telling me that the back up session failed or it gives me a -50 error (communication).
I have tried manual restore, I have tried different usb ports, I have tried shouting at it but nothing is working.
So currently I have lost all my contacts and all my photos (this is what I'm most upset about - lots of photos and videos of deceased pets) and have a phone that won't do anything.
Does anyone have any ideas?
If I use the restore to original settings will I destroy any hope of getting my photos back?
I have googled and googled but can't find anything that will help. :'(:'(
Dymetrie
16-10-2011, 19:38
Might be worth trying a DFU mode restore (clicky (http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mode-on-your-iphone/)).
So long as you have a backup then it should put everything back for you.
Managed to break my phone twice whilst trying to upgrade early but using the DFU restore above and then setting up the phone from my backup (after the restore, it asks if you want to set up your iPhone as a new phone or use a backup. Select your most recet backup) everything came back perfectly (and then I got the OS upgrade to work as well!) :)
Good luck, hope it works, for you!
First of all your photos will be safe in your backups :) Even if you setup as a new phone, at any time you can restore from one of your old backups although I'm not sure how many itunes keeps.
If you can't get the timing right for DFU, use recboot (http://jaxov.com/2010/05/recboot-iphone-recovery-mode/) instead.
It's a good idea to find your last iPhone backup and back that up. Unfortunately I don't know where Windows iTunes puts it (though I can help if you have a Mac). If you get your iPhone back in order you can restore, and if not there might be a way to get the data out of the backup.
I've got several old backups but I'm not sure whether I made them or iTunes did. I hope the latter.
Well I turned off avast and windows firewall and it seems to have worked - it still said the backup restore failed but the phone went through the rest of the set up. I've manually copied my photos off. It had none of my apps on it (no idea if that it normal) so I'm just putting them all back on now as they were all in my itunes library.
I can't believe something as stupid as an anti virus or a firewall caused so many problems. I know apple aren't windows fans but seriously, having such a w*nky spaz like that over it is ridiculous!
I think tomorrow I'm going to hand write all my contacts out too in case of future apple fubars :/
Knipples
16-10-2011, 22:07
When I updated mine, it took ages to put all my apps back on the phone, and then they didn't go back in the folders they were in previously, (I just had page after page of apps) and I had to move them back where I had them.
oh yeah - none of it is in the same place that it was but tbh I don't care - its all back and thats what I wanted.
Now to put music back on :p
Stan_Lite
16-10-2011, 23:37
I wouldn't be so quick to blame Apple (or Windows or Avast either).
I upgraded my iPad to ios5 on my Windows PC, which has Avast installed and Windows firewall running, with absolutely no problems. All my settings were reinstated from the backup and all my apps were restored to the same folders they were in before the upgrade - likewise with all my music and photos. This would suggest to me that your initial difficulty lies elsewhere.
I wouldn't be so quick to blame Apple (or Windows or Avast either).
I upgraded my iPad to ios5 on my Windows PC, which has Avast installed and Windows firewall running, with absolutely no problems. All my settings were reinstated from the backup and all my apps were restored to the same folders they were in before the upgrade - likewise with all my music and photos. This would suggest to me that your initial difficulty lies elsewhere.
Mine was the same. Worked perfectly :)
My iPad worked, my iPhone worked, and then I had to do it again and it didn't. In other words, your experience may vary.
Whilst there's a thread on iOS 5 - thought I'd add some questions in here if that's ok? :)
Location services seem to be always "on" - and I'm worried it's going to drain the battery dry more quickly.
Also, what is the "localise iPhone" - I know it's a remote control/management app - but how does it work?
Things I like, using the volume + button to take pic, pinch movement for camera, picture editing. The reader function within a webpage to cut out superfluous information. Taking a pic when phone is locked.
The information screen (when you swipe down) thing don't really see the advantage of that to be honest, though the notification not taking over the whole screen when in an app is good. If you could add wifi, bluetooth etc... to the swipe down thing that would be useful. But all I have on there is the weather and today's appointments which frankly doesn't add much speed/useablility.
The "tasks" app is pointless as what's the point in having a diary and a task list?!
Mail feels a bit slower, and it doesn't seem quite as "slick" but I'm sure it's probably in my head. The functionality improvements do enhance it though.
Location services will drain the battery a little more but I can't say it's affected mine noticeably. I find anything that involves touching the screen a lot such as various games does the most damage to battery life, as does real-time GPS-ing as it's constantly updating. Things like playing music, having wifi turned on etc. I find makes negligible difference also.
One thing I've noticed since updating is that it's asking me to sign in to download apps with a different ID which is very confusing, and annoying if it's going to mess up my old apps when I sync. My two sign-ins were 'username' and 'username@gmail.com'. One I used for my phone, iTunes, syncing and all that malarkey, the other was for my Apple training, qualifications etc. Suddenly my phone is asking for the training account password. I *think* I've managed to sync the accounts now but I'm still slightly worried it's going to screw me down the line.
Edit: Great. Just received an email saying 'Your Apple ID was just used to download an app on a computer or device not previously associated with that Apple ID'.
Edit 2: Managed to use the iPhone app store app (!) to log out of that ID and into the regular one, then deleted and re-downloaded under the right account. Also had to do the same for Game Center. Will check what I'm logged in with in iTunes on my Mac, as it may have done the iOS 5 upgrade with the wrong ID (even though I never use it for this stuff). What a faff.
leowyatt
17-10-2011, 12:33
Location services may be "on" but unless you see the arrow in the top part of the screen the phone isn't going to be requesting gps data so you should be fine.
Ho Ho Ho (remembers all the comments about iphones having less 'faff' in the S2 thread).
I love the drag down notifications on the S2 but then of course that has wi-fi, bluetooth, auto-rotation, sound/vibration etc etc all across the top when you do that, so it's obviously got more functionality. :)
Knipples
17-10-2011, 12:50
You can go in the notification thing and turn them off one by one.
Location services may be "on" but unless you see the arrow in the top part of the screen the phone isn't going to be requesting gps data so you should be fine.
The arrow is on all the time :/
Ho Ho Ho (remembers all the comments about iphones having less 'faff' in the S2 thread).
I love the drag down notifications on the S2 but then of course that has wi-fi, bluetooth, auto-rotation, sound/vibration etc etc all across the top when you do that, so it's obviously got more functionality. :)
Indeed - that would be handy... typical Apple though :p
Meh, works well enough - I've got used to it now I think I'd find another phone frustrating to use :o
leowyatt
17-10-2011, 14:42
The arrow is on all the time :/
Go to Settings->Location Services->System Services and turn traffic off :) see if the arrow disappears :)
aha! Setting time zone was causing it to stay on it seems... :/
Lots of the system services in location services seem to be unnecessary...
leowyatt
17-10-2011, 15:09
aye I turned most of them off during the beta as they kept hammering the battery
Ho Ho Ho (remembers all the comments about iphones having less 'faff' in the S2 thread).
All phones are a faff if you insist on dicking with them. I couldn't even tell you what version of iOS is on mine, it works and does everything I need it to so why change anything?....
I do like some of the new features. The text shortcuts that you can set up are cool :) (does anyone know how many you can have?)
I also just found out about the quick punctuation screen swap (ie hold the "123" key then drag to the punctuation you want and release, it then put in the punctuation and goes back to the normal keyboard layout :))
Are there any other tips like that? That's probably very old but hey I didn't know about it :)
Knipples
17-10-2011, 19:54
I do like some of the new features. The text shortcuts that you can set up are cool :) (does anyone know how many you can have?)
I also just found out about the quick punctuation screen swap (ie hold the "123" key then drag to the punctuation you want and release, it then put in the punctuation and goes back to the normal keyboard layout :))
Are there any other tips like that? That's probably very old but hey I didn't know about it :)
I didn't know that, just learnt something today! :)
All phones are a faff if you insist on dicking with them. I couldn't even tell you what version of iOS is on mine, it works and does everything I need it to so why change anything?....
That was my point exactly!
Oh just remembered something else I found yesterday. You can now get rid of the keyboard in message by dragging it down off the bottom of the screen. Always used to be a pain that if you wanted to read earlier messages you only had a small section of screen to read them in. :)
leowyatt
17-10-2011, 22:35
It only works while you have space in the text box. After that you can't hide the keyboard
Found the hidden away system services location apps this lunchtime - and disabled most of them. That should help the battery some.
Also found out why Siri was having such bother with anything to do with 'home' or 'work'. I have two copies of all my contacts on the phone. Need to figure out how to clean that up at some point, but I've done my own contact so that Siri should be happy now.
It only works while you have space in the text box. After that you can't hide the keyboard
its early in the morning so I might be misunderstanding what you were saying - do you mean if you start to type a message you can't hide the keyboard? Because you can.
Knipples
18-10-2011, 07:15
its early in the morning so I might be misunderstanding what you were saying - do you mean if you start to type a message you can't hide the keyboard? Because you can.
You can, but if its a long message that fills up the box, then it won't let you hide it anymore, as in it depends on the length of the text. :)
leowyatt
18-10-2011, 09:15
You can, but if its a long message that fills up the box, then it won't let you hide it anymore, as in it depends on the length of the text. :)
What she said ;)
With the phone in portrait I need to be on 8th line of text before I can't hide the keyboard any more.
Don't think I've ever written a text that long :)
leowyatt
18-10-2011, 11:28
I must just write long rambling messages ;D
Ditto! :D
Well my battery life seems to have been adversely affected by the upgrade, mail fetching seems to take longer... though it's perhaps the FB app and the push data I receive that's causing more of a drain. Down to 65% and I unplugged it at 7am.
can you switch off your mobile data while you're at work? I turned mine off on the s2 from the side button and the battery lasted about 3 days. It completely drains it, even though I've turned off background synching etc. Makes a huge difference, just try it when you know you're not going to look at it for a while (unless you have to leave it on all the time).
Oh yeah I can - I usually turn off 3G when I don't need it - but they've blocked a lot of things at work so I use my phone a lot. I've probably just started to use it more and not realised. I do think a lot of extra connections/data collection is occuring though - I'm going to see if there's a data monitoring app I can install and run in the background to see what's happening. I'm just curious really. :)
yeah it's surprising sometimes which sites use loads of data & battery. I've stopped using a couple unless I've connected over wi-fi recently.
Had a rather bit of FB time today - but still... losing over 50% of your charge seems a little OTT?
leowyatt
18-10-2011, 15:15
you have an email account on your phone?
I have several :p
It polls every 15 mins - but nothing's changed there. Other than email downloading and mail handling seems slower :/ I haven't received many emails today - though I have used FB a bit. Still, unplugged at 7am, and now I'm at 30% :/
New FB app is about the only thing that's different other than ios 5.
Something not quite right there...
leowyatt
18-10-2011, 15:31
Did you restore from a backup when you updated?
It just did what it did! So I guess yes?!
leowyatt
18-10-2011, 16:07
Ok the reason I asked was some people said they had success doing this (https://discussions.apple.com/thread/2481216?start=0&tstart=0) :)
I'll have a look thanks :)
Interesting. I upgraded from a 3GS. My battery dropped about 35% during the day with some - but not a huge amount of - use.
I'll bear that in mind. Thanks.
Blighter
19-10-2011, 22:43
I must say since updating my iPhone 4 to iOS 5, the battery life has been phenomenally better! :)
Get my 4s tomorrow so will see how that is :)
Battery is down to 35% tonight. I did have personal hotspot turned on for over three hours though so that'll probably be why!
By the time I get home it's down to about 12%!
Been unplugged since 7am - already down to 97%... and have been using wifi not 3G! :/
I must say since updating my iPhone 4 to iOS 5, the battery life has been phenomenally better! :)
Get my 4s tomorrow so will see how that is :)
Brace yourself - there are a lot of people complaining about the battery life on the 4S.
In all seriousness, it'd be very interesting to hear how you fare with a direct 4 to 4S comparison with the same configuration, assuming you're just going to restore your 4 to the 4S?
A little extra I found by accident (which may or may not have been there before but I'm sure I would have spotted it) - in the standard weather app you can now pull down to reveal hourly estimates/updates for the day. :)
leowyatt
20-10-2011, 10:23
Someone people have had success doing a restore on their 4s phones.
Those on a 4 I'm not sure what to suggest. Doing a reset has worked for some.
Blighter
20-10-2011, 19:15
Aye, it turned up today, have just got home and turned it on. Literally just signed into iCloud and hit restore. Lets see how long it takes!
Blighter
20-10-2011, 19:23
Done o.O It's just downloading apps now. All my messages, contacts, backgrounds, EVERYthing is on there already!!!! :O Haven't even plugged it into anything yet.
I've already restored mine once, so don't think I'm going to try that again. I think I just need to figure out what the battery usage actually is as it's still a new toy right now. :)
Will be going to Genius Bar with it anyway next weekend. Not a fault - just something I don't understand. :)
Blighter
20-10-2011, 21:27
I've noticed it's draining faster but I'm sure thats because I haven't stopped bugging Siri since I first said Hello ;D
Blighter
20-10-2011, 21:31
"Beam me up Siri"
"Sorry Captain, your TriCorder is in Airplane Mode."
;D
Told me to stand still. I didn't have time to shout back that I was in a phaser fight! ;)
I've had "OK, stand still" and "Wifi or 3G?" in response to that :)
"Open the pod bay doors" has quite a few answers too :)
I got reported for harassment over that. Poor Siri! :p
Done o.O It's just downloading apps now. All my messages, contacts, backgrounds, EVERYthing is on there already!!!! :O Haven't even plugged it into anything yet.
This just sold Iphone to me. On Android it would be a total ballache and one I was not looking forward to doing.
really? mine was a doddle, connected to kies, job done :huh: Maybe I'm talking about something else?
Knipples
23-10-2011, 20:43
When it syncs now, does it sync and you can still use the phone when its doing it, or does it still need to not be used whilst its doing it. Mine phone is being silly this evening, the home screen button is refusing to work about 90% of the time, so I tried to sync it to see if that would do it, (seems to have done the trick incidently) but I can still use the phone normally whilst its apparently syncing. Is this an iOS5 thing? I have the circle shaped thing with the arrows going round at the top, but nothing where its showing the battery level and sync (and if I was to unlock the phone the sync would stop.
Hope that makes sense!
Just discovered something with the notifications on the lock screen.
Already spotted that, when a new notification arrives, the slider says "Slide to view" or "Slide to read" or similar and takes you directly to the item which has just arrived. If you leave it and come back later then the slider reverts to "Slide to unlock" again.
Well I've only just discovered that you can slide individual notifications in the list - just slide the app icon on the left across to the right on the one you're interested in et voila!
When it syncs now, does it sync and you can still use the phone when its doing it, or does it still need to not be used whilst its doing it. Mine phone is being silly this evening, the home screen button is refusing to work about 90% of the time, so I tried to sync it to see if that would do it, (seems to have done the trick incidently) but I can still use the phone normally whilst its apparently syncing. Is this an iOS5 thing? I have the circle shaped thing with the arrows going round at the top, but nothing where its showing the battery level and sync (and if I was to unlock the phone the sync would stop.
Sync now happens any time. Part of the whole iCloud 'thing' where there's no physical act of plugging the phone in. :)
Home button may be a different issue though - they have a habit of getting dust under them which can make them unresponsive. If this is what you've got, you can try fixing it yourself (blow into the dock slot, maybe push the home button while you're doing it). If not, it's off to see a Genius. :(
Knipples
13-11-2011, 16:53
Since I updated, its now putting any song I purchase since then onto the phone when it sync's. I don't want them on my phone, I want them on my ipod, how do I stop this from happening? :huh:
Blighter
13-11-2011, 18:09
Settings -> Store -> Turn 'Music' to 'Off'
:)
Knipples
13-11-2011, 18:44
On my phone? That was already off, and it's still been doing it?
Ohh received an update for the IOS5 today, and installed WITHOUT itunes! wooohoo!
Yup, did mine the other day. Less than 10 minutes and no faffing about backing up and re-syncing :)
Same. Had a fair few app crashes since the update though, so I fear Apple may have rushed this one out to placate those with battery issues.
It's has fixed the battery issues though! Mine has only dropped by 52% with heavy use today.
Haven't really tested mine yet - before it was completely random - some days going down by 30-40%, others 10%.
Blighter
14-11-2011, 21:23
Same. Had a fair few app crashes since the update though, so I fear Apple may have rushed this one out to placate those with battery issues.
Not had any crash.
Facebook seems 100000000% better since the Facebook update about a month ago!
Facebook's a lot better, but also more confusing. I could add friends with the old app (after a fashion), but not figured out how to do that with the new one yet. :(
Maps and Settings crashed several times for me on Saturday.
Knipples
14-11-2011, 21:51
My facebook app is still borked. Its latest trick is to refuse to update to the latest goings on, even when I ask it to.
Reinstalled it I don't know how many times now.
Blighter
15-11-2011, 00:30
My facebook app is still borked. Its latest trick is to refuse to update to the latest goings on, even when I ask it to.
Reinstalled it I don't know how many times now.
Have you rebooted the phone between removing it & reinstalling it? :)
leowyatt
15-11-2011, 09:48
FB app works a treat for me :/ Not had many crashes at all using any incarnations of IOS 5.
It's has fixed the battery issues though! Mine has only dropped by 52% with heavy use today.
Mine's been better but it's still not right, especially when I leave it on charge all night and the second I take it off the dock in the morning it jumps from 100% to 97%!
Facebook's a lot better, but also more confusing. I could add friends with the old app (after a fashion), but not figured out how to do that with the new one yet. :(
Click the top left button to get the slide-out menu on the left the click the search box at the top to search for someone. Click on their name in the list to go to their profile, then click the Info button at the bottom and then the Add As Friend button.
My facebook app is still borked. Its latest trick is to refuse to update to the latest goings on, even when I ask it to.
Mine does this sometimes - I just use the task manager (double-click the home button) to kill the process then re-launch it and it's fine.
Knipples
16-11-2011, 18:35
I did what Blighter suggested, and today *touches wood* its been behaving,
Thanks Blighter :)
leowyatt
16-11-2011, 21:39
Mine's been better but it's still not right, especially when I leave it on charge all night and the second I take it off the dock in the morning it jumps from 100% to 97%!
That is because the phone stops charging the battery at 100% :) Which will happen overnight. I imagine the phone would begin charging again at say 95%.
That seems to be the general consensus on the mac forums.
And it's a good thing too given that continually charging a full battery is a sure way to kill it. :)
My iPad battery still amazes me. Put the thing away (on standby with wi-fi on) for about a week and it comes out still with plenty of charge. :)
Knipples
24-11-2011, 08:08
Have to say since the update (the 5.0.1 one) its definitely increased the battery life quite a bit. :)
(stuff like that hurts my brain, how does a software update make a physical thing such as a battery better :shocked: )
software can change the configuration of hardware, it doesn't need to change the actual device, just update it :)
LeperousDust
24-11-2011, 09:00
Software by it's very nature can be notoriously inefficient. You're not making the battery last any longer it would still power a fixed object, ie lamp for exactly the same amount of time. What the update is doing is using the battery more intelligently. In the same vein that petrol pretty much has the same power output as it always has in the last half decade anyway. Yet a lot of cars will quite happily see 50mpg now days, imagine explaining that to someone in the 60's 70's, not that they'd probably particularly care i guess! It's just down to pure efficiency.
OMG! Had a play with the new Samsung Nexus last night.... WANT!!! Huge screen, so light and thin, and v.fast...
LeperousDust
15-12-2011, 11:42
Haha, that samsung nexus is basically the samsung galaxy SII, and it's been out FOREVER. People just ignore it because it's android and not iPhone ;).
Personally, i was a little disappointed with it! It's good, but not worth its money, you're paying or open source ICS. I'm waiting now until a galaxy S3 announcement, probably released feburary/march next year. The Galaxy S3 will be a real improvement.
My galaxy S is STILL coping remarkably well after 18 months out of sale, its the first phone i've ever managed to do this with and still feel happy! Ironically i could have got it on a long contract, but didn't want to risk it at the time! :p
Still happy with the iPhone. But I guess something new always appeals.
I'm still happy with the iPhone and iOS. I've just signed up to iTunes match as well which is pretty bloody neat. Thought I'd give it a whirl for a year but I can see me keeping it as long as they don't ramp the price up too much.
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