My puter has a bug and I cant get rid of it!

Knipples · 17-08-2008, 11:01

HELP!
I am pretty good when it comes to sorting things out on my PC, when you liv on your own you have to learn these things.
I have AVG version 8.0 and windows defender, both of which claim to be running normally and have done their daily scans, BUT the PC is very slow and I know it is sick. It is nearly 5 years old and that is part of the slowness, but I just know theres something up with it, plus for the last 3 days I keep getting this pop up link to some spybot thing (which just opens in a new window) that claims to remove harmful stuff on my PC. I havent clicked on anything on this page, and when it appears I just close the window.

What can I do to get my poorly PC better again, up until the last week or so everything has been running fine, and I have had no problems with the AVG or with the Windows defender. I'd really rather not go changing either of these because they have worked for so long but something is clearly on here which they arent finding and removing.

The AVG has found the odd thing in the last fortnight or so, trojans and stuff but its caught them and I have removed them.

Any advice thankyou please?

Stan_Lite · 17-08-2008, 11:42

Sounds like a trojan to me. Do you have Adaware or Spybot S&D installed? If you do, try running both of them in safe mode.

I'm not familiar with AVG does it have an option to run a boot time scan like Avast does? If it does, run that and let it go all the way through. I did this with Avast on the work laptop on the rig and it got rid of stuff that other programs didn't even pick u

Knipples · 17-08-2008, 11:59

I have had both on this PC but stopped using them and removed them about a year ago because I was told that windows defender and the AVG together would keep things clean. And it has until now.....
Am downloading the new version of Adaware now (my definitions were 306 days out of date!

)

Knipples · 17-08-2008, 13:25

Adaware found nothing (bar the usual cookies)
What to do?

Stan_Lite · 17-08-2008, 13:57

I would try Avast. Download it, disable AVG, install Avast, it needs to reboot but it will ask you if you want to schedule a boot time scan. Say yes and reboot. Avast will then scan the PC before it boots up and any nasties can load up and hide themselves. Keep an eye on it and if it finds anything, it'll ask you what to do - I just told it to delete anything suspicious it found. When it's finished, it'll boot the machine, then all you have to do is uninstall it (assuming you want to keep AVG).

I'm not saying it'll find anything but it's worth a try and it won't do any harm

That's about all I can think of for now.

Knipples · 17-08-2008, 14:03

Can I have a link so I know I get the right thing?
Thanks for your help Stan, am away with work for a week from tomorrow but will do it when I get back.

The thing just popped up again, heres what I get
*link removed*

karbon · 17-08-2008, 14:41

run hijackthis and post the log here, shall see if there is anything there.

Knipples · 17-08-2008, 14:54

Quote:

Originally Posted by karbon

run hijackthis and post the log here, shall see if there is anything there.

Can I have a link so I get the right one

Knipples · 22-08-2008, 19:32

Have just got back from my week away and the scan started (obviously)
it found 4 of these

trojan horse Adload_r.AQ

have removed them from the PC, but why in the heck do they keep coming back, I take it means theyre hiding somewhere and coming back when it boots up?

I found this
http://answers.yahoo.com/question/in...0070401AAa7GfK
which seems to mean its coming back when it boots up as you said Stan. How do I turn off system restore so I can do that, or should I just get rid of AVG and get avast?

Mark · 17-08-2008, 14:43

Do what Bigstan said first. Sysprotect is known spyware and it's also well-known that AVG doesn't detect it.

PS - Knip - could you edit out that link from your post. It was helpful to determine the cause but I wouldn't want anyone clicking on that by accident.

17-08-2008, 11:01	#1
Knipples nipples lol (o)(o) Join Date: Apr 2008 Location: Brissle!!! Posts: 4,947	My puter has a bug and I cant get rid of it! HELP! I am pretty good when it comes to sorting things out on my PC, when you liv on your own you have to learn these things. I have AVG version 8.0 and windows defender, both of which claim to be running normally and have done their daily scans, BUT the PC is very slow and I know it is sick. It is nearly 5 years old and that is part of the slowness, but I just know theres something up with it, plus for the last 3 days I keep getting this pop up link to some spybot thing (which just opens in a new window) that claims to remove harmful stuff on my PC. I havent clicked on anything on this page, and when it appears I just close the window. What can I do to get my poorly PC better again, up until the last week or so everything has been running fine, and I have had no problems with the AVG or with the Windows defender. I'd really rather not go changing either of these because they have worked for so long but something is clearly on here which they arent finding and removing. The AVG has found the odd thing in the last fortnight or so, trojans and stuff but its caught them and I have removed them. Any advice thankyou please?

17-08-2008, 11:42	#2
Stan_Lite Stan, Stan the FLASHER MAN! Join Date: Jul 2006 Location: In bed with your sister Posts: 5,483	Sounds like a trojan to me. Do you have Adaware or Spybot S&D installed? If you do, try running both of them in safe mode. I'm not familiar with AVG does it have an option to run a boot time scan like Avast does? If it does, run that and let it go all the way through. I did this with Avast on the work laptop on the rig and it got rid of stuff that other programs didn't even pick u __________________ Just because I have a short attention span doesn't mean I...

17-08-2008, 11:59	#3
Knipples nipples lol (o)(o) Join Date: Apr 2008 Location: Brissle!!! Posts: 4,947	I have had both on this PC but stopped using them and removed them about a year ago because I was told that windows defender and the AVG together would keep things clean. And it has until now..... Am downloading the new version of Adaware now (my definitions were 306 days out of date! ) Last edited by Knipples; 17-08-2008 at 12:14.

17-08-2008, 13:57	#5
Stan_Lite Stan, Stan the FLASHER MAN! Join Date: Jul 2006 Location: In bed with your sister Posts: 5,483	I would try Avast. Download it, disable AVG, install Avast, it needs to reboot but it will ask you if you want to schedule a boot time scan. Say yes and reboot. Avast will then scan the PC before it boots up and any nasties can load up and hide themselves. Keep an eye on it and if it finds anything, it'll ask you what to do - I just told it to delete anything suspicious it found. When it's finished, it'll boot the machine, then all you have to do is uninstall it (assuming you want to keep AVG). I'm not saying it'll find anything but it's worth a try and it won't do any harm That's about all I can think of for now. __________________ Just because I have a short attention span doesn't mean I...

17-08-2008, 14:03	#6
Knipples nipples lol (o)(o) Join Date: Apr 2008 Location: Brissle!!! Posts: 4,947	Can I have a link so I know I get the right thing? Thanks for your help Stan, am away with work for a week from tomorrow but will do it when I get back. The thing just popped up again, heres what I get link removed Last edited by Knipples; 17-08-2008 at 14:51.

17-08-2008, 13:25	#4
Knipples nipples lol (o)(o) Join Date: Apr 2008 Location: Brissle!!! Posts: 4,947	Adaware found nothing (bar the usual cookies) What to do?

17-08-2008, 14:41	#7
karbon Long Island Iced Tea Join Date: Sep 2007 Location: Glasvegas Posts: 475	run hijackthis and post the log here, shall see if there is anything there. __________________

22-08-2008, 19:32	#9
Knipples nipples lol (o)(o) Join Date: Apr 2008 Location: Brissle!!! Posts: 4,947	Have just got back from my week away and the scan started (obviously) it found 4 of these trojan horse Adload_r.AQ have removed them from the PC, but why in the heck do they keep coming back, I take it means theyre hiding somewhere and coming back when it boots up? I found this http://answers.yahoo.com/question/in...0070401AAa7GfK which seems to mean its coming back when it boots up as you said Stan. How do I turn off system restore so I can do that, or should I just get rid of AVG and get avast? Last edited by Knipples; 22-08-2008 at 19:35.

17-08-2008, 14:43	#10
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Do what Bigstan said first. Sysprotect is known spyware and it's also well-known that AVG doesn't detect it. PS - Knip - could you edit out that link from your post. It was helpful to determine the cause but I wouldn't want anyone clicking on that by accident.