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Old 14-07-2007, 20:50   #31
Desmo
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Popped into Game in town today to swap it over but they had no Premiums in stock. They phone through to Chelmsford to check on stock and they had some. Drove over there to pick one up. Guy took mine out back (probably to test it) and came back out with a brand spankin' new Premium

Sorted.
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Old 14-07-2007, 21:14   #32
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Nice one
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Old 15-07-2007, 01:24   #33
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Originally Posted by Belmit View Post
Crikey, I still have my release day one. Is there anyone else here that hasn't had theirs die on them? It's a bit of a worry.
I've still got my release day one but I'm so scared of using it these days. I knocked it over yesterday and was very worried. It seemed ok though.
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Old 15-07-2007, 01:25   #34
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I don't see how they can refuse to swap it out now, with the worldwide extension of the warranty.
Currys did today when I took my bro's broken console back in. They told me to go through their customer service people, but when I phoned them up there were not only very unhelpful ("you have to ring Microsoft"), they were very rude when I tried to point out to them that the Sale of Goods Act says it's their responsibility. He actually said the words "you'll be wasting your time if you argue with me". He was lucky he was on the other end of the phone as I'd be sorely tempted to smack any cheeky bugger who talked to me like that in a shop. Needless to say his name and staff number are being included in a letter to Currys' MD on Monday.
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Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.
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Old 15-07-2007, 09:41   #35
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Sounds like some fantastic customer service there :/
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Old 15-07-2007, 16:09   #36
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Oh yeah, I won't be buying anything from Currys any more. I'm sure they don't care too much, but I won't buy from anywhere with customer service as ****e as that.
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Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.
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Old 15-07-2007, 16:39   #37
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Quote:
Originally Posted by Desmo View Post
Guy took mine out back (probably to test it) and came back out with a brand spankin' new Premium

Sorted.
Excellent News
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Old 15-07-2007, 18:54   #38
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Originally Posted by Davey_Pitch View Post
Oh yeah, I won't be buying anything from Currys any more. I'm sure they don't care too much, but I won't buy from anywhere with customer service as ****e as that.
It'll certainly make me think if I ever see a deal in there!
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Old 16-07-2007, 03:17   #39
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That sucks. Makes me think I'm the luckiest man alive that mines still going strong .
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Old 16-07-2007, 03:18   #40
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Quote:
Originally Posted by Davey_Pitch View Post
Currys did today when I took my bro's broken console back in. They told me to go through their customer service people, but when I phoned them up there were not only very unhelpful ("you have to ring Microsoft"), they were very rude when I tried to point out to them that the Sale of Goods Act says it's their responsibility. He actually said the words "you'll be wasting your time if you argue with me". He was lucky he was on the other end of the phone as I'd be sorely tempted to smack any cheeky bugger who talked to me like that in a shop. Needless to say his name and staff number are being included in a letter to Currys' MD on Monday.
You do right, I'd have lost the plot if someone spoke like that to me. I'm a fiery ****er anyway, doesn't take much to get my back up .
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