Virgin Media Customer? Want a new/ spare modem? - Page 2

leowyatt · 09-08-2007, 21:24

bugger need to find my account number :P

iCraig · 09-08-2007, 21:25

Won't they only send you one if they can confirm you're on the XL package?

Matblack · 09-08-2007, 21:26

http://www.hotukdeals.com/forums/sho...d.php?p=832549

Try that

I would seem that they aren't keeping a very close eye on it, at least one person lied and they just sent them a new unit. I lied but then my 4100 has an intermittent disconnect issue so hopefully this will sort it

MB

Mark · 09-08-2007, 21:28

That works, and fixing the URL of the original post would work too.

Not a VM customer, so I'll butt out now and leave you to all your free stuff.

Dymetrie · 09-08-2007, 21:42

So what's supposed to happen?

I said XL and selected the 4100 (although I have a 5100) and it said:

Quote:

Originally Posted by VM

Great news! You actually don't need a modem upgrade.
We've looked at your current modem specification and it'll deliver the new speed perfectly.

Mark · 09-08-2007, 21:43

Butts back in...

Did you select the 'Motorola 4100', and not anything else that happens to contain '4100'?

Haly · 09-08-2007, 21:45

Hmm need to find out the account number. We've got a very old modem (It was when NTL first started offering BB) and I much preferred the one I had in Stafford which was the new type.

Dymetrie · 09-08-2007, 21:45

yes the motorola 4100 (I was paying attention)

Mark · 09-08-2007, 21:47

XL/Motorola 4100/Ethernet got me the upgrade option.

Dymetrie · 09-08-2007, 21:50

as with so much tonight, I must just not be getting it :/

09-08-2007, 21:24	#11
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	bugger need to find my account number :P __________________ "Dr Sheldon Cooper FTW!"

09-08-2007, 21:25	#12
iCraig iCustom User Title Join Date: Jul 2006 Posts: 2,250	Won't they only send you one if they can confirm you're on the XL package? __________________

09-08-2007, 21:26	#13
Matblack Baby Bore Join Date: Jun 2006 Location: Svalbard Posts: 9,770	http://www.hotukdeals.com/forums/sho...d.php?p=832549 Try that I would seem that they aren't keeping a very close eye on it, at least one person lied and they just sent them a new unit. I lied but then my 4100 has an intermittent disconnect issue so hopefully this will sort it MB __________________ "we had roots that grew towards each other underground, and when all the pretty blossom had fallen from our branches we found that we were one tree and not two"

09-08-2007, 21:45	#17
Haly Do you want to hide in my box? Join Date: Jun 2006 Posts: 14,941	Hmm need to find out the account number. We've got a very old modem (It was when NTL first started offering BB) and I much preferred the one I had in Stafford which was the new type. __________________ Halycopter

09-08-2007, 21:45	#18
Dymetrie A large glass of Merlot Join Date: Jun 2006 Location: Letchworth with a Lightsaber Posts: 5,819	yes the motorola 4100 (I was paying attention) __________________ Khef, Ka and Ka-Tet....

09-08-2007, 21:28	#14
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	That works, and fixing the URL of the original post would work too. Not a VM customer, so I'll butt out now and leave you to all your free stuff.

09-08-2007, 21:43	#16
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Butts back in... Did you select the 'Motorola 4100', and not anything else that happens to contain '4100'?

09-08-2007, 21:47	#19
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	XL/Motorola 4100/Ethernet got me the upgrade option.

09-08-2007, 21:50	#20
Dymetrie A large glass of Merlot Join Date: Jun 2006 Location: Letchworth with a Lightsaber Posts: 5,819	as with so much tonight, I must just not be getting it :/ __________________ Khef, Ka and Ka-Tet....