Broadband provider

[Desmo]

I think you'd have to phone BT to get a line conected first, then contact an ISP for your ADSL afterwards. Obviously this means you'll have to start paying your normal phone line rental (£11-12 per month) on top of any ISP package.

Looks like I've got a date from O2, all things going well, we'll be swapped on the 24th

[jmc41]

Many thanks for the replies all, looks like we're going to O2 a shot in the near future

I believe someone mentioned Zen; they really are the best provider I've ever used having signed up a few years ago when e7even screwed us unfortunately my new housemate took objection to the 20gb limit and wanted to move.

[Dunketh]

Originally Posted by jmc41

Many thanks for the replies all, looks like we're going to O2 a shot in the near future

I believe someone mentioned Zen; they really are the best provider I've ever used having signed up a few years ago when e7even screwed us unfortunately my new housemate took objection to the 20gb limit and wanted to move.

Zen are fantastic, and I'd never have moved ISP from them if their prices were a little more realistic and they didn't have such tight caps.

O2 is cheap, reliable and I've not been capped yet, you won't be disappointed (The only thing I will say is consider using OpenDNS rather than O2's DNS servers, they are not the best)

[TinkerBell]

Very unhelpful post BUT DON'T LEAVE BT

I may be slightly biased though

[NokkonWud]

Originally Posted by TinkerBell

Very unhelpful post BUT DON'T LEAVE BT

I may be slightly biased though

Worst.ISP.Ever.

[Mark]

You're going to lose that argument. Trust me.

Besides, I'm sorry but you're wrong. I can name at least three ISPs worse than BT - Karoo, Tiscali, and the now defunct AOL.

[TinkerBell]

They aren't the best, but to say they are the worst is abit OTT

[Will]

My landlord is paying for the phone line rental with BT - I'm just tapping in a broadband order onto it - wouldn't have paid for a phone line otherwise!

[jmc41]

Originally Posted by TinkerBell

Very unhelpful post BUT DON'T LEAVE BT

I may be slightly biased though

I really can't agree, BT seem to be a little overpriced for BB, and just generally overpriced for a phone line! My main issue with them is that they've been immensly unhelpful when it comes to anything from moving house to enabling broadband. Last time I moved home it took BT wholesale about a month to enable me for BB - moving a cable or something right.

After this I got no ADSL light and had to try two routers including the one from my previous flat where I hadn't left under great circumstances, and drive 30 miles to test the same, and about 5 filters. They also had me taking the phone socket apart over the phone and then said I shouldn't be doing that.

After all that, and having to convince (and pay for petrol) my Dad to drive up (170 mile round trip) for the day a BT engineer came around. Or would have, on the way they stopped at th exchange and phoned to say "yeah, wasn't enabled, all done now" then popped around to check it was working.

Didn't get a dime off of BT for 1-2 months without broadband, loss of money etc... because they couldn't do what they said they had and getting hold of them through the whole mess was a joke. Some said contact BT wholesale, another gave me a number and to give it a try, some said I can't / they won't speak to me.

Arghhh

BTs online system is also a little rubbish, I was charged - rental only... excl calls, £10 in Feb, £18.48 in March, £13.04 in April, and £11.25 in May. No idea what I'm going to be charged this month even though the cut off date was 2 days ago. I admit these prices match what has come out of my account so maybe it's not the online system that is at fault.

The best - and only half decent phone operator I spoke to at BT was an American! Though even he turned out to be talking rubbish but at least pretended to be helpful.

[TinkerBell]

I didn't say they were a great company for BB, did I?

I can understand some of the things being annoying and partly BT's fault for not working smoothly all the time. But how is it BT's fault that your dad had to drive 170 miles to get to yours for the engineer? That is your fault. Taking apart PART of the socket is so that they know it isn't your internal wiring and if it is and we come out then you will be charged. So it is for your benefit.