Thumbs up for Western Digital

Davey_Pitch · 26-08-2010, 18:52

I've got two WD external hard drives, and recently one of them developed a faulty power brick. The drive is over 2 years old so well out of warranty, and they don't sell the spare bricks on their website any more, only for the newer external drives. I sent them an email asking if they still had any spare bricks and whether I could get one from somewhere, and I got a reply today saying that if I sent them my address, they would send me a replacement drive for free. Top service from WD there, I know other companies have done the same before for people (Logitech are known to be good for it) but it's always nice when it happens to you. It certainly gives me more confidence in buying more WD equipment in the future if their support is that good

26-08-2010, 18:52	#1
Davey_Pitch I iz speshul Join Date: Jun 2006 Location: Liverpool Posts: 6,296	Thumbs up for Western Digital I've got two WD external hard drives, and recently one of them developed a faulty power brick. The drive is over 2 years old so well out of warranty, and they don't sell the spare bricks on their website any more, only for the newer external drives. I sent them an email asking if they still had any spare bricks and whether I could get one from somewhere, and I got a reply today saying that if I sent them my address, they would send me a replacement drive for free. Top service from WD there, I know other companies have done the same before for people (Logitech are known to be good for it) but it's always nice when it happens to you. It certainly gives me more confidence in buying more WD equipment in the future if their support is that good __________________ Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.