Highly impressed with Scan

[Garp]

Originally Posted by Feek

A good few years back I had a lot of problems with them trying to RMA a CPU which burned up and took a motherboard with it. I've heard they've improved a lot since then so this is good to hear.

I had issues with a CRT monitor that started failing about 6 months after I bought it. In the end I replaced it because I was getting cheesed off with Scan dragging their heels over everything and generally being crap; but again that was several years back and I've heard people saying that they've been taking serious steps towards improving customer service over the past few years.