Bloody BT

[Kitten]

I think BT do a pretty good job when you consider just how many people they serve. I've had problems with them yeah, I've had the obligatory bottle of wine sent out to apologise but generally, as the UKs prefferred supplier of phone lines, they're bound to have a percentage of people who are affected by problems - and as most of these will occur when people move or want a new service installing, this will happen to most people at some point.

It is frustrating, but when i was little, a house phone was a luxury, never mind broadband, internet connection, all that malarky. We only had one because the hospital paid for it because my mum worked on-call and we were the only people in our street that had one. Now just because it's an everyday right people expect to have it installed, connected ,switched on, for free. Back then, if you didn't pay the connection fee, you didn't have one, simple as that.