I really shouldn't of spent the afternoon on Rightmove & Houseladder

[Del Lardo]

Originally Posted by Lozza

If your doing that your throwing your money away... the agreement isn't even worth using to wipe your bum it's so ****e

They are nothing nothing but monkeys and con men!

Spoiler Alert! - Highlight below to read!

might have had a situation recently where a fully functional boiler in a tenanted property was being checked by BG for a landlords safety cert.. they managed to break it and couldn't fix it.. said it couldn't be fixed and we needed a new boiler at a cost of £3K PLUS 3 weeks of pissing about with incompetent first line engineers to finally get elevated to a senior engineer who says it can be fixed but the parts are obsolete.... One call to Valiant tells me they have the part and it's £25 but they can't sell it to me direct. Another week of trying to get it sorted and get the parts department at BG to order it!

4 Weeks on tenants have no hot water no heating.. so the bullet is bit and £3200 is spent with a private firm to install a new boiler on the following Saturday.

Thursday at about 4.30pm BG call after several irate calls to them and we go through the whole farce of what has happened, I get told again the parts are obsolete, I explain that I know for a fact they are not and Valiant have them and that it's a £25 part. called back at 5.05 and told the part has been sourced and it will be installed the next day... too bloody late have arranged for a new boiler to be fitted!

anyway it did get fitted and the boiler was fine only to be ripped out the next day for a new one and £3200 light.

So please excuse me if I think your wasting your money and that they are w@nkers!

End Spoiler Alert!

Guess it's down to who you deal with. Parents boiler blew up on Christmas Eve a couple of years ago and BG fitted a new one on Boxing Day free of charge as part of their cover. This was a couple of months after a mates boiler blew up and he had a highly recommended local engineer mess him around for 3 weeks before finally admitting that he couldn't fix it and recommended a replacement at £3k. He decided to get the new boiler fitted by BG and instead the engineer fixed his old one.