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Old 20-04-2012, 15:47   #11
Will
BBx woz 'ere :P
 
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Join Date: Jan 1970
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You should strive for perfection....

I'm sure they are - however, as stated, it was a fair rant to have, since it does seem frustratingly difficult from the customer's point of view to get something simple done, irrespective of what processes the company have to follow, what the customer sees is key.
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