Stupid things people say at work

Muban · 25-08-2007, 17:39

Some calls you just know are going to be a nightmare from the first sentence:

Me: Good morning, Michelle speaking.
User: I've expired!!

Me: Good morning, Michelle speaking.
User: I can't get the computer to work, but I'm not very computer illiterate you see.

Prerecorded message before connection to the helpdesk: There is currently a problem with SCI Gateway, this is a national fault and is being worked on. We currently have no eta for a fix. We will update this message when we have any further information.
Me: Good Afternoon, Michelle speaking.
User: I can't get onto SCI Gateway, it keeps giving me errors!
Me: There is a national fault on the system, it's being worked on at the moment.
User: Yes I know that, but I need to get on it urgently!

Thankfully I don't have to take calls anymore, only when we have a massive staff shortage.

25-08-2007, 17:39	#21
Muban Shoes, Boobs & Corsets Join Date: Jul 2006 Location: The fastest town in Scotland Posts: 1,882	Some calls you just know are going to be a nightmare from the first sentence: Me: Good morning, Michelle speaking. User: I've expired!! Me: Good morning, Michelle speaking. User: I can't get the computer to work, but I'm not very computer illiterate you see. Prerecorded message before connection to the helpdesk: There is currently a problem with SCI Gateway, this is a national fault and is being worked on. We currently have no eta for a fix. We will update this message when we have any further information. Me: Good Afternoon, Michelle speaking. User: I can't get onto SCI Gateway, it keeps giving me errors! Me: There is a national fault on the system, it's being worked on at the moment. User: Yes I know that, but I need to get on it urgently! Thankfully I don't have to take calls anymore, only when we have a massive staff shortage. __________________ well, not to put a too fine point to it, he was discovered.. in the lounge