B********

Dymetrie · 31-10-2007, 19:46

So here was me, sat down happily watching this week's episode of Heroes... Kate gets home, bimbles about a bit downstairs then comes up here and says "Erm... the TV's not working...."

So I go and have a look at the V-Box, reset it a few times, reconnect all the connections, it still doesn't work....

I call virginmedia.

Impressively I get straight through and chat to a nice lass who is as befuddled as I am, allegedly the code the box is throwing up means that my broadband should also be fuxxored.

"Is your broadband working ok?" she asks

"It's working, it's crap but it's working" I reply.

Which gets a giggle from her. Obviously she's using VM Broadband as well

Anyway, after some more chatting and going through possibilities she gives me options of when they can send an engineer out.

Earliest (when there'll be someone at home) is Monday evening.

Balls.

I've asked to be put on the cancellation list so we might manage to get it fixed sooner, but my original statement stands.

Balls.

They've done some gubbinz to the line which'll take about an hour to do anything. This means one of three things.

1) No change.
2) It'll work again.
3) It'll knock out phone and broadband as well.

If it's 3 then I'll definitely be cancelling when the contract comes up again. I'm already pissed off enough about getting an average of <1mb on a 20mb connection (which we're paying a shedload for as well), and despite them promising to send out an engineer to look into it a while ago (over a month), there's been little to no improvement.

/calm rant

31-10-2007, 19:46	#1
Dymetrie A large glass of Merlot Join Date: Jun 2006 Location: Letchworth with a Lightsaber Posts: 5,819	B******** So here was me, sat down happily watching this week's episode of Heroes... Kate gets home, bimbles about a bit downstairs then comes up here and says "Erm... the TV's not working...." So I go and have a look at the V-Box, reset it a few times, reconnect all the connections, it still doesn't work.... I call virginmedia. Impressively I get straight through and chat to a nice lass who is as befuddled as I am, allegedly the code the box is throwing up means that my broadband should also be fuxxored. "Is your broadband working ok?" she asks "It's working, it's crap but it's working" I reply. Which gets a giggle from her. Obviously she's using VM Broadband as well Anyway, after some more chatting and going through possibilities she gives me options of when they can send an engineer out. Earliest (when there'll be someone at home) is Monday evening. Balls. I've asked to be put on the cancellation list so we might manage to get it fixed sooner, but my original statement stands. Balls. They've done some gubbinz to the line which'll take about an hour to do anything. This means one of three things. 1) No change. 2) It'll work again. 3) It'll knock out phone and broadband as well. If it's 3 then I'll definitely be cancelling when the contract comes up again. I'm already pissed off enough about getting an average of <1mb on a 20mb connection (which we're paying a shedload for as well), and despite them promising to send out an engineer to look into it a while ago (over a month), there's been little to no improvement. /calm rant __________________ Khef, Ka and Ka-Tet....