Got a HDD problem I need a little help with please.

Darrin · 05-11-2007, 17:29

Tina's computer has crapped out on her (again). It won't fire up all the way. I took the HDD out to see if it that was the problem and I do believe I've found the culprit.

It's WinXP Home and both my wife and son have separate accesses (accounts) on the computer. Now, my son's has a password on it, but I can get in and see and change his files. Wife's account does not have a password, but any time I try to get to her files to back them up it says "Access Denied". This is both in Windows Explorer and in DOS.

I'm going to try restarting in Safe Mode and try getting into it that way, but I'm not too hopeful. She's got a couple files on her desktop that I need to retreive before I wipe the HDD and redo her computer entirely (new mobo, vid, CPU, case, power supply). The only thing that's remaining the same is her CDROM, HDD, monitor, keyboard and mouse.

Any ideas before I lose it completely and she gets all bent out of shape at losing her files?

05-11-2007, 17:29	#1
Darrin Dirteh Kitteh Join Date: Jan 2007 Location: Hiding out in Mormon Country Posts: 1,629	Got a HDD problem I need a little help with please. Tina's computer has crapped out on her (again). It won't fire up all the way. I took the HDD out to see if it that was the problem and I do believe I've found the culprit. It's WinXP Home and both my wife and son have separate accesses (accounts) on the computer. Now, my son's has a password on it, but I can get in and see and change his files. Wife's account does not have a password, but any time I try to get to her files to back them up it says "Access Denied". This is both in Windows Explorer and in DOS. I'm going to try restarting in Safe Mode and try getting into it that way, but I'm not too hopeful. She's got a couple files on her desktop that I need to retreive before I wipe the HDD and redo her computer entirely (new mobo, vid, CPU, case, power supply). The only thing that's remaining the same is her CDROM, HDD, monitor, keyboard and mouse. Any ideas before I lose it completely and she gets all bent out of shape at losing her files? __________________ A bullet may have your name on it, but shrapnel is addressed "to whom it may concern".