How do you guys get Parcels?

[Mondo]

I am currently have been waiting for a parcel for about 2 weeks now. First it delivered when i was at work, then arranged for Saturday Delivery which never came. Apparently I should have got a pone call to confirm it but i never got that call. At last resort I asked them to delivery it to my local post office so i can pick it up on Saturday. Went up there today to find that the parcel is still in the depot.



Called them up and asked what's going on, and they clearly don't know as the system shows that "delivery instructions received", the instruction being delivered to my post office.

I was calm all the way through but really wanted to have a go at someone, but it's not the fault of the person i was speaking to and he has guaranteed that it will be delivered to my post office this time round.

So how do you guys get parcels delivered when you work all the time? Do you take a day off just for it?