Helpdesk - A matter of priorities

Admiral Huddy · 02-05-2008, 10:16

We had loads of problems yesterday with a couple of server going down. Here's a few of the calls we got:
"Urgent - We have a number of trades that need to go in this morning and no one can get inot IBIS..."
"Citrix is not repodending..."
"No trades are coming through the summit trade feed..."
"We canot access our shared docs or calendars.."
"I can't get into facebook"

haha Made my day when I heard this

02-05-2008, 10:16	#1
Admiral Huddy HOMO-Sapien Join Date: Jun 2006 Location: Chelmsford Posts: 6,692	Helpdesk - A matter of priorities We had loads of problems yesterday with a couple of server going down. Here's a few of the calls we got: "Urgent - We have a number of trades that need to go in this morning and no one can get inot IBIS..." "Citrix is not repodending..." "No trades are coming through the summit trade feed..." "We canot access our shared docs or calendars.." "I can't get into facebook" haha Made my day when I heard this __________________ I just got lost in thought.. It was very unfamiliar territory. Techie Talk \| My gaming Blog \| PC spec \| The Admirals log