Quote:
Originally Posted by Muban
Strangely enough they are one of the poorest couriers up here. It once took them 5 days to deliver something from Edinburgh to Inverness (they have been known to send something from Edinburgh via Tamworth to get here). Consistently they always take at least one day more (sometimes two) to deliver than most other couriers. DHL come a very close second at being the worst. They always have stuff sat on the van for delivery but it never gets delivered the day it's put on the van, always the day after (Arrives in Inverness early hours Monday, put on van Monday before 9am but doesn't get delivered until at least Tuesday late afternoon). Citylink (who use a local firm as a partner) and TNT always deliver quicker and have far better customer service if you need to rearrange delivery or pickup from the depot.
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The reason for going via Tamworth is probably for sortation at central hub - some depots "hold back" local freight, others don't. UPS probably don't have a direct Edinburgh to Inverness trunk vehicle which is why it takes what looks like an illogical route.
TNT Inverness are a really friendly depot, Edinburgh and Aberdeen are as well. Glasgow and Stirling on the other hand....