Complaints, Compliments and general feedback

Will · 03-09-2009, 16:29

I had the same issue when I cancelled virgin from my old flat moving to my new place (I didn't need virgin) - charged me a fortune - it included a cancellation fee.

I refused to pay and wrote many many letters.

They dropped the fee to the remaining outstanding for the 2 months left of the contract.

Good on you Mei!!

I also wrote a letter of complaint to Luton airport for charging £1 for a plastic bag to put your liquids in - no way in hell was I going to pay because of THEIR stupid airport rules of **** and bollocks and crap. It's ****ing stupid for a start. Needless to say that I kicked up a fuss, but had no choice but to spend the £1. I wrote to them wanting my £1 back (other airports offer you the bags since it's them imposing their ruleso n you, so it's not your problem if you don't have a bag). It took 4 letters, and I asked for reimbursement for the postage too - I got a cheque for £2.20p - I felt so so petty but I didn't care.

Lastly, I complain to Easyjet for interupting us every 5 minutes on a 50min flight for selling duty free, and talking about lotto, and special promotions etc... not only was it every 5 minutes it was ****ing LOUD. Sleep? No chance. I got for my complaint, a letter stating they were sorry that I didn't enjoy my flight, and offeredm me a 30% discount on my next flight. Bonus!

I've got a lot of bitching out of my system in August

03-09-2009, 16:29	#11
Will BBx woz 'ere :P Join Date: Jan 1970 Posts: 2,147,487,208	I had the same issue when I cancelled virgin from my old flat moving to my new place (I didn't need virgin) - charged me a fortune - it included a cancellation fee. I refused to pay and wrote many many letters. They dropped the fee to the remaining outstanding for the 2 months left of the contract. Good on you Mei!! I also wrote a letter of complaint to Luton airport for charging £1 for a plastic bag to put your liquids in - no way in hell was I going to pay because of THEIR stupid airport rules of ** and bollocks and crap. It's ing stupid for a start. Needless to say that I kicked up a fuss, but had no choice but to spend the £1. I wrote to them wanting my £1 back (other airports offer you the bags since it's them imposing their ruleso n you, so it's not your problem if you don't have a bag). It took 4 letters, and I asked for reimbursement for the postage too - I got a cheque for £2.20p - I felt so so petty but I didn't care. Lastly, I complain to Easyjet for interupting us every 5 minutes on a 50min flight for selling duty free, and talking about lotto, and special promotions etc... not only was it every 5 minutes it was ing LOUD. Sleep? No chance. I got for my complaint, a letter stating they were sorry that I didn't enjoy my flight, and offeredm me a 30% discount on my next flight. Bonus! I've got a lot of bitching out of my system in August __________________ No No!**