Live Chat systems - lol!

BBx · 28-04-2010, 10:10

Ha ha... just had a chat via a live chat system with a software distributor.

Most of the time they are happy chappies - not this one!

May09:30:03Hello?
System09:30:40We are still trying to connect you, please be patient. If you don't want to wait please leave a message: Leave message. Thank you!

I just wondered, if I ordered Adobe CS4 Creative Suite Design Standard today - would I receive it tomorrow?

Kevin09:32:43Delivery takes 2 working days, so it would be Friday
May09:32:59Is there a next day option?
Kevin09:33:07Im afraid not
May09:33:09

do you distribute from your postal address? Can I pick up? (!)

Kevin09:34:55We are mail order only, so we do have to send it out in the post
May09:35:58So there is no other option? What if you add more to delivery costs to get it out next day?
Kevin09:36:40No we only have the 2 day option
May09:36:59So if I order today it will arrive on Friday
Kevin09:37:28Yes thats correct
May09:38:22Ok thanks - perhaps you should have a next day del option too

Is there a chance it will arrive before Friday?

Kevin09:49:40No im afraid not, it would be Friday delivery
May09:50:06Morning or afternoon?
Kevin09:52:25It can be any time during the day
May09:54:10Ok thanks for your help - I hope your day gets better as you don't sound very happy.
Kevin10:06:12Thanks May
May10:06:24Bye Kevin!

Kevin10:06:30Bye

LOL I am probably the worst customer!!!

BB x

28-04-2010, 10:10	#1
BBx Reverse SuBo Join Date: Jul 2006 Location: London Posts: 8,673	Live Chat systems - lol! Ha ha... just had a chat via a live chat system with a software distributor. Most of the time they are happy chappies - not this one! May09:30:03Hello? System09:30:40We are still trying to connect you, please be patient. If you don't want to wait please leave a message: Leave message. Thank you! I just wondered, if I ordered Adobe CS4 Creative Suite Design Standard today - would I receive it tomorrow? Kevin09:32:43Delivery takes 2 working days, so it would be Friday May09:32:59Is there a next day option? Kevin09:33:07Im afraid not May09:33:09 do you distribute from your postal address? Can I pick up? (!) Kevin09:34:55We are mail order only, so we do have to send it out in the post May09:35:58So there is no other option? What if you add more to delivery costs to get it out next day? Kevin09:36:40No we only have the 2 day option May09:36:59So if I order today it will arrive on Friday Kevin09:37:28Yes thats correct May09:38:22Ok thanks - perhaps you should have a next day del option too Is there a chance it will arrive before Friday? Kevin09:49:40No im afraid not, it would be Friday delivery May09:50:06Morning or afternoon? Kevin09:52:25It can be any time during the day May09:54:10Ok thanks for your help - I hope your day gets better as you don't sound very happy. Kevin10:06:12Thanks May May10:06:24Bye Kevin! Kevin10:06:30Bye LOL I am probably the worst customer!!! BB x Last edited by BBx; 28-04-2010 at 10:12.