Complaints, Compliments and general feedback

[jmc41]

Originally Posted by jmc41

Complaint: I ordered 8 of these sachets, only 6 were in the box :s Lets see what Customer Service means to them, I've started off with a nice calm email saying I'm less happy and not too impressed with my first order (for me that's nice and calm).

We have noticed an issue with this item and we are currently providing feedback to the manufacturer as there seems to be a processing error while packing the kit.
As a goodwill gesture please find below a £5 voucher towards your next order:

Hmmmm. Well on the plus side £5 more than covers what's missing, but it does require placing another order - with them. Not sure if that's a compliment or complaint.