Complaints, Compliments and general feedback

Dymetrie · 20-04-2012, 19:37

As an aside to the BT battle going on above (incidentally, I agree with both sides. It should have been resolved at initial point of contact, BUT(!!!) Tink is completely correct that it's not always as simple as people think and there is a lot of process and expense involved in trying to make something that simple), here's my three for the week

THE GOOD:

Apple.

They're replacing Mrs Dym's 6 year old iPod nano (1st Gen) which is battered, bruised, and barely working; with a brand new iPod nano (6th Gen) as part of their recall programme (something to do with faulty batteries, not that Mrs Dym's iPod has ever suffered from that) FOR FREE!

I am impressed and a little jealous (not that I have any use for an iPod nano, other than as a fancy watch

).

THE BAD:

The service in the Hampstead branch of Pizza Express on Sunday. The waiter was rude, intrusive and downright incomprehensible (mumbling away and looking pissed off that we couldn't understand his sibilant utterings when he spoke perfectly to his colleagues). Complaint has been made via the internetwebs and we shall see what occurs.

THE UGLY:

Samsung Kies.

That is all

20-04-2012, 19:37	#11
Dymetrie A large glass of Merlot Join Date: Jun 2006 Location: Letchworth with a Lightsaber Posts: 5,819	As an aside to the BT battle going on above (incidentally, I agree with both sides. It should have been resolved at initial point of contact, BUT(!!!) Tink is completely correct that it's not always as simple as people think and there is a lot of process and expense involved in trying to make something that simple), here's my three for the week THE GOOD: Apple. They're replacing Mrs Dym's 6 year old iPod nano (1st Gen) which is battered, bruised, and barely working; with a brand new iPod nano (6th Gen) as part of their recall programme (something to do with faulty batteries, not that Mrs Dym's iPod has ever suffered from that) FOR FREE! I am impressed and a little jealous (not that I have any use for an iPod nano, other than as a fancy watch ). THE BAD: The service in the Hampstead branch of Pizza Express on Sunday. The waiter was rude, intrusive and downright incomprehensible (mumbling away and looking pissed off that we couldn't understand his sibilant utterings when he spoke perfectly to his colleagues). Complaint has been made via the internetwebs and we shall see what occurs. THE UGLY: Samsung Kies. That is all __________________ Khef, Ka and Ka-Tet....