Irrational things that annoy you (and non irrational things too come to think of it)

jmc41 · 05-05-2012, 12:03

Mobile phone companies. The latest this time (total of about an hour on the phone this week) includes selling me a European data package for China and then upgrading my BB contact to exclude any BB services.

They've screwed up so much with refunds for data I'm paying nothing in June and £2 in July for my contract. "Yes this £15.81 refund is for the £12 data bundle for which we charged you £10.21 + VAT" (that you couldn't use because China isn't in Europe).

I'm still unsure what the 43p charge for "global mobile internet" was two days before I left the country.

05-05-2012, 12:03	#11
jmc41 Absinthe Join Date: Mar 2007 Posts: 1,070	Mobile phone companies. The latest this time (total of about an hour on the phone this week) includes selling me a European data package for China and then upgrading my BB contact to exclude any BB services. They've screwed up so much with refunds for data I'm paying nothing in June and £2 in July for my contract. "Yes this £15.81 refund is for the £12 data bundle for which we charged you £10.21 + VAT" (that you couldn't use because China isn't in Europe). I'm still unsure what the 43p charge for "global mobile internet" was two days before I left the country.