ADSL troubles

killerkebab · 27-02-2007, 16:54

I've just moved house and after a week or two of downtime, I am back on the Internet. Hurrah for me. The new ISP is Be Online with their ADSL2+ unlimited package.

To cut a long story short, the speeds I am getting are nothing great. According to their supplied BeBox modem, my reported speed is of 1918/1148 (down/up, in kbps). Whilst it is an impressive upload speed, the download isn't quite what I was expecting. I was hoping to get at least 6Mb, which is what their customer services guy on the phone said I "should" be getting before I ordered the package.

I don't know if it is worth complaining about it since they activated my line a full three hours ago, and since they didn't actually promise any speed anyway, but I just wondered if there is anything I could or should do.

27-02-2007, 16:54	#1
killerkebab Vodka Martini Join Date: Sep 2006 Location: Bristol/Reading Posts: 656	ADSL troubles I've just moved house and after a week or two of downtime, I am back on the Internet. Hurrah for me. The new ISP is Be Online with their ADSL2+ unlimited package. To cut a long story short, the speeds I am getting are nothing great. According to their supplied BeBox modem, my reported speed is of 1918/1148 (down/up, in kbps). Whilst it is an impressive upload speed, the download isn't quite what I was expecting. I was hoping to get at least 6Mb, which is what their customer services guy on the phone said I "should" be getting before I ordered the package. I don't know if it is worth complaining about it since they activated my line a full three hours ago, and since they didn't actually promise any speed anyway, but I just wondered if there is anything I could or should do. __________________