Naffed offness of the highest order

[mejinks]

I can say my Renault was fantastic as a car, but the service was utterly dire. I have a number for Renault UK if your dealer is giving you the run around.

The last time I used it, it was 01793 486001

[Justsomebloke]

Originally Posted by Burble

It's the other way around for me. A 2 year old car is more likely to have manufacturer warranty on it than a 5 year old car and without a full service history the warranty could be void.

This is something i hadn't thought of & would be enough of a reason for me to back it unless they honoured the warranty in writing. Even that from Renault may not mean to much Tuff call.
Given this i would do my best to back the motor on those grounds.

[Belmit]

Originally Posted by mejinks

01793

SWINDON!

[mejinks]

Originally Posted by Belmit

SWINDON!

YES!

[Pebs]

Originally Posted by Burble

It's the other way around for me. A 2 year old car is more likely to have manufacturer warranty on it than a 5 year old car and without a full service history the warranty could be void.

Exactly.

Todays results are that Mike spoke to the area sales manager. He agreed with our pissed offness and said the aftersales care we had was not acceptable (as he would). He's going to investigate and get back to Mike tomorrow. He's aware that as things stand now the car is going back, and to be honest if he ****s us around too it WILL go back. But he has asked that we consider a partial refund to cover the difference of a fsh/non fsh car. If he will service it and warranty it too then I'll be happy with that.

I'm totally uncontactable during working hours so I can't give them my fishwife impression but Mike is tapping into his darkside and seems to be getting results (probably better than I would as I'm faaaaar too pissed off with all this)

[Kell_ee001]

It all sounds totally sucky but I hope you get sorted out soon *hugs*

[Burble]

Stick to your guns Pebs. I hope it gets sorted.