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#1 |
Goes up to 11!
Join Date: Jul 2006
Posts: 4,577
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Just had more than ring me up about giving me a quote. Fair enough. Supplied all the details and it came to £390 (best was £350 elsewhere). At this point I remembered about needing Business use class 1. This couldn't be put on the policy for some reason.
"I can't beat that but how about I put I put your mum as the main driver?" "Erm, I do 15k /year that would be insurance fronting" "Yes but I can put her first and you wouldn't get any NCB, but it would be cheaper" " ![]() "Oh.... are you the main driver?" "Yes, hence why I brought the car, have it in my name, and do 15k /year in business miles" "Yes, but" "No thank you" *click* Times must be hard when the bloody insurance companies are suggesting insurance fronting. I'd love to be a fly on the wall when they play that tape back, rather stunned at the moment actually. Especially after when I said that it was illegal and insurance fronting, she still was going to try with my mum first. |
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#2 |
The Mouse King of Denmark
Join Date: Jul 2006
Location: The Winchester
Posts: 6,476
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Unbelievable! Wonder how quickly she'd have hung up if you'd have asked to speak to a supervisor?
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#3 |
The Stig
Join Date: Jul 2006
Location: Fightertown USA
Posts: 1,458
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tbh that needs chasing up. I doubt they routinely listen to many of the tapes so a letter/email needs sending somewhere to ensure that something is done. Don't suppose you got her name did you?
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#4 |
Moonshine
Join Date: Sep 2007
Location: Southampton
Posts: 3,201
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As alluded to above, you can bet your ass that conversation wouldn't exist if you ever came to claim on such a policy and they were trying to wriggle.
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#5 |
Goes up to 11!
Join Date: Jul 2006
Posts: 4,577
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I rang them up and surprise surprise there is no record of a quote under my name on the system. They also do not apparently record outgoing calls, only incoming :/ Apparently the call could come from any number of places.
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#6 |
Absinthe
Join Date: Aug 2007
Posts: 1,023
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Wouldn't surprise me if this is happening a lot these days. With the thread of job losses, I'd imagine the reps are feeling the pressure to perform and will do just about anything to get a sale.
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