Saving Monies - Page 2

Joe 90 · 05-07-2010, 23:24

Well I hadn't considered a building society option... Natwest advertising has been very persuasive over the past year or so. They still haven't written back to me yet, so maybe they don't even want me!

jmc41 · 06-07-2010, 06:54

I'm still waiting on the call Natwest promised me two weeks ago to check if I had any questions on the application (I do). First it was 7pm the Monday but they rang at 7:30pm and I was occupied, then it was going to be Tuesday but they never called back after that. This is after I just wanted to change my address and ended up on the phone almost 30 minutes.

Another good example is the five weeks it took me to get a pin and working card when the card readers came out. Only one card (for the bills account) would work but as it was only used for DDs I didn't know the pin. Request a pin, get a new card, request another pin and it takes 3 weeks to arrive with one of the chase up calls being answered with we never sent one. My Mum has also had issues.

Could just be my family of course :P

05-07-2010, 23:24	#11
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	Well I hadn't considered a building society option... Natwest advertising has been very persuasive over the past year or so. They still haven't written back to me yet, so maybe they don't even want me! __________________ 360 Blog \| Join GiffGaff \| Twitter

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06-07-2010, 06:54	#12
jmc41 Absinthe Join Date: Mar 2007 Posts: 1,070	I'm still waiting on the call Natwest promised me two weeks ago to check if I had any questions on the application (I do). First it was 7pm the Monday but they rang at 7:30pm and I was occupied, then it was going to be Tuesday but they never called back after that. This is after I just wanted to change my address and ended up on the phone almost 30 minutes. Another good example is the five weeks it took me to get a pin and working card when the card readers came out. Only one card (for the bills account) would work but as it was only used for DDs I didn't know the pin. Request a pin, get a new card, request another pin and it takes 3 weeks to arrive with one of the chase up calls being answered with we never sent one. My Mum has also had issues. Could just be my family of course :P