The customer is not always right

[Lomster]

Originally Posted by Kell_ee001

I had it every single day working on a Technical desk.

I bet that got frustrating?

Originally Posted by Haly

Every time.......which is funny because out of the 12 of us working there, I know the most and everyone there knows it
Out of 3 months working there, I've had one guy actually be impressed by my gaming knowledge rather than think I'm an idiot.

Mind you, some of the male staff were as bad when I started there too. Usually a mention of my gamerscore or the fact that I write reviews for some websites and get free games, did the trick

LOL did their mouths drop when you told them gamescore and that you write reviews?

[Wryel]

What a genius website, almost makes me wish I worked in retail again!

(A couple walk in, the lady in front, the man trailing tiredly behind. The lady spins around the store.)

Me: “Can I help you with anything today?”

Lady: “I need these pants in size 0, pronto.”

Me: “Who are you getting them for?”

Lady: “MYSELF! What do you think!”

(I get her what she wants, she takes them and goes into a change room.)

Lady: “HEY, these are defective! Get me another pair!”

Me: “May I suggest a bigger size?”

Lady: “Are you saying I look fat? That I can’t fit into these pants?! I’ll have you know, I always wear size 0… these pants must be made wrong! Now get me another pair!”

Man: “Honey, those are really small pants, just try a slightly bigger one.”

(Without a pause, she turns around and slaps the man.)

Lady: “Why can’t you just be on my side! That was so rude! You’re sleeping on the couch tonight!”

Man: “We don’t live together.”

Lady: “What do you mean! We moved in last week… remember?”

Man: “No… we don’t live together.”

(The lady realizes he’s not caving. She flicks a look at me, then tries a different route.)

Lady: “Well, I mean, you’re still sleeping on the couch in your own apartment! To show remorse for disrespecting me. Or else!”

Man: “Or else what?”

Lady: “Or else I’m dumping your a**!”

Man: “… Okay.”

Lady: “You just–you just like HER, don’t–” *walks out fast, sobbing*

(The man stayed behind and apologized to me. My shift was ending so we went for dinner, and long story short he’s now my fiance! Couldn’t ask for a better man, and I’ve got to thank that lady someday for making it all possible…)

[LeperousDust]

Originally Posted by Lomster

LOL did their mouths drop when you told them gamescore and that you write reviews?

It's better to just keep things to yourself and not rise to it in 99% of cases. You shouldn't need to have to prove yourself to people you don't know/care about.

[Haly]

Originally Posted by LeperousDust

It's better to just keep things to yourself and not rise to it in 99% of cases. You shouldn't need to have to prove yourself to people you don't know/care about.

When you work with such people on a regular basis, it's nice to ensure that they know that you know what you're talking about. And if they're going to treat me like an idiot and be shocked that I play games simply on the basis of my gender, I want to make sure that they know not to judge a book by its cover.

With customers, I don't bother and just answer their questions while despairing quietly at their ignorance.

I am however always friendly about it, I just can't stand generalising based on my gender. However I am used to it.

[Flibster]

Spending far too much time reading that site.

Love it.

[Psymonkee]

Way Too Much Information
Grocery Store | Boynton Beach, FL, USA

(I was ringing up a old lady when another old lady in my line recognized the first lady.)

Old Lady #1: “Oh hey! I didn’t see you there!”

Old Lady #2: “That’s okay… I didn’t recognize you with clothes on!”

Me: “What?!”

ROFL

[Haly]

[Haly]

(I am watering the plants in the nursery, about two hours before closing time, and see a customer down the aisle.)

Me: “Can I help you find anything, sir? ”

Customer: “Uh… uh… ”

(I then notice that he’s peeing on some of our boxwoods.)

Me: “What–”

Customer: “I AM THE TERROR THAT FLAPS IN THE NIGHT!” *zips up and runs out*

Coworker: “Did that guy just quote Darkwing Duck at you?!”

Me: *drops watering hose* “I’m taking a break.”

WTF?

[Kell_ee001]

Originally Posted by Lomster

I bet that got frustrating?

Was when it was with new starters rather than a customer. I'd answer a question or give them advice, and they'd ignore me to ask one of the boys. Didn't take long to realise they should have listened in the first place though and they generally were pretty good after that.

Customers you generally tended to ignore. Was good when they asked to speak to someone higher as most the time I was the senior agent (although at a former job, I only passed them on to Suzanne )

[Streeteh]

Am i being overly cynical or do the majority of those sound made up? I guess it's because most of the stories could be summed up with 'Well this guy was being a total moron and i owned him bigtime!!11'