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Old 10-04-2008, 10:28   #31
Matblack
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Get on the phone and speak to a manager or supervisor Kate and don't let them go until you have a complete story of whats going to happen and what your rights are. The operators have a vested interest in keeping claims down and if they can get away with it they tell you its a fault claim and let you get screwed

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Old 10-04-2008, 11:18   #32
Dee
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Stick to your guns Kate, dont take any crap.

It will be a pain to sort, but you will sort it
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Old 10-04-2008, 14:18   #33
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Aww **** Kate.. Thats awful. Glad the plod got the charver though.
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Old 10-04-2008, 14:22   #34
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Oh Kate, I'm absolutely gutted for you. If there's anything I can do, please let me know.
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Old 10-04-2008, 16:21   #35
vix
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Insurance companies *will* take the pee. It's how they make profit, by ot paying out unless they really have to. Keep at them.

Did you have an agreed value on your car? We got really shafted with the Mini cos we didn't, and they basically went through Autotrader to see how much they went for. That week there happened to be a cheap shed on for about £250 so that's what they reckoned we could replace Oscar for. Keep your eye out for similar cars for sale and keep a record of them, or try and get a Club Committe member to write a letter stating the value. Sorry if you already know that

I also think you should go back to the docs.
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Old 10-04-2008, 17:59   #36
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I have gap cover on my loan, so if they don't pay out I will get the difference. I thought I was being ripped off by agreeing to take out loan protection at the time, but in hindsight I am SO glad I did.

Hire car was just never going to happen, so I've sorted myself something out for work next week. Just need to get something sorted for the longer term now. My brother's 306DTurbo is an option, but it needs an MOT and we don't know how much work that involves. Will just have to suck it and see.
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Old 11-04-2008, 00:13   #37
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what a mess, w****** , hope you get things sorted out
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Old 11-04-2008, 16:06   #38
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They're taking the car away I have absolutely no choice in the matter. The salvage place are under strict instructions not to touch a THING until the claim is resolved and I have made my decision on whether I'm buying it back or not. They have also agreed that as I didn't use my recovery after the accident that I will get it delivered free if I do decide I want to buy it back.

Every time I look at it, it upsets me even more. I hate it being sat there in such a mess. WHY did he have to be driving down my road at 6:50 on Wednesday?? Why did he hit ME? If he hadn't been breaking the ****ing law, I'd still have my car
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Old 11-04-2008, 16:45   #39
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AWwwwwwwwwwwwwww Kate That is really sad.

I can't believe they are taking it from you nooooooooooooooooo!

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Old 11-04-2008, 22:17   #40
Nutcase
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Saw the pics on facebook during the week. So sorry for you Hope your back stops aching right away.

We all know how much you love that car too. So sad to see it looking like that.

Hope the w***** rots in hell.
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