Well thats dead then! - Page 5

leowyatt · 02-06-2007, 12:19

I'm not going to touch it now until I take it apart on Monday, the guy at GAME said just bring the box in, keep everything including the HDD. I'm going to check with them that the new one I'm getting will not be included under the original warranty and it will have it's own one which will last 12 months from early next week. Don't want it busting again in 6 months and me then being out of warranty

We need to arrange Gears Jen

Haly · 02-06-2007, 12:21

Definitely

Got a fair bit of time in the evenings atm

Davey_Pitch · 02-06-2007, 12:32

Quote:

Originally Posted by Leowyatt

I'm not going to touch it now until I take it apart on Monday, the guy at GAME said just bring the box in, keep everything including the HDD. I'm going to check with them that the new one I'm getting will not be included under the original warranty and it will have it's own one which will last 12 months from early next week. Don't want it busting again in 6 months and me then being out of warranty

We need to arrange Gears Jen

Irrespective of warranty you should always see the company first. As you bought the console from them, the contract is with them and if the console isn't fit for it's purpose (which is to play games) then they're obligated to do something about it. They may try and argue the tack, saying that a console should only expect to last a year or so, but we all know that's bollocks (I've still got a working Mega Drive). The threat of Trading Standards and the Small Claims Court would generally be enough to convince them to help you out (especially if you're willing to make sure it's more than an idle threat).

Haly · 02-06-2007, 13:07

If mine ever goes wrong, can I take you with me to the store Davey?

leowyatt · 02-06-2007, 14:23

Davey, they've said they'll change it.... doesn't look like it's going to be a problem, I meant I wanted a new warranty just to back me up in case the new one fails too, 7 months down the line and my current warranty is out. I know I can just take it back, but it never hurts to have paperwork to back you up.

Davey_Pitch · 02-06-2007, 15:16

Quote:

Originally Posted by Haly

If mine ever goes wrong, can I take you with me to the store Davey?

Hehehe, if I'm needed I'll definitely help out

Quote:

Originally Posted by Leowyatt

Davey, they've said they'll change it.... doesn't look like it's going to be a problem, I meant I wanted a new warranty just to back me up in case the new one fails too, 7 months down the line and my current warranty is out. I know I can just take it back, but it never hurts to have paperwork to back you up.

Oh yeah I know, I was just saying that even if it died after the year was out, you'd still be able to go back to the shop

leowyatt · 04-06-2007, 12:09

Spoke to the manager Gareth in Lord Street and it's going to be swapped tomorrow

Davey_Pitch · 04-06-2007, 12:32

Excellent news Leo. Do you get to keep your Hard Drive?

leowyatt · 04-06-2007, 14:53

Aye just take the unit in and it's a straight swap, I keep my HD.

Daz · 04-06-2007, 14:54

I'd pretty much expect that as standard, being as it's what you'd get with an RMA repair. Losing your saves would be a right PITA.

02-06-2007, 12:19	#41
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	I'm not going to touch it now until I take it apart on Monday, the guy at GAME said just bring the box in, keep everything including the HDD. I'm going to check with them that the new one I'm getting will not be included under the original warranty and it will have it's own one which will last 12 months from early next week. Don't want it busting again in 6 months and me then being out of warranty We need to arrange Gears Jen __________________ "Dr Sheldon Cooper FTW!"

02-06-2007, 12:21	#42
Haly Do you want to hide in my box? Join Date: Jun 2006 Posts: 14,941	Definitely Got a fair bit of time in the evenings atm __________________ Halycopter

02-06-2007, 13:07	#44
Haly Do you want to hide in my box? Join Date: Jun 2006 Posts: 14,941	If mine ever goes wrong, can I take you with me to the store Davey? __________________ Halycopter

02-06-2007, 14:23	#45
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	Davey, they've said they'll change it.... doesn't look like it's going to be a problem, I meant I wanted a new warranty just to back me up in case the new one fails too, 7 months down the line and my current warranty is out. I know I can just take it back, but it never hurts to have paperwork to back you up. __________________ "Dr Sheldon Cooper FTW!"

04-06-2007, 12:09	#47
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	Spoke to the manager Gareth in Lord Street and it's going to be swapped tomorrow __________________ "Dr Sheldon Cooper FTW!"

04-06-2007, 12:32	#48
Davey_Pitch I iz speshul Join Date: Jun 2006 Location: Liverpool Posts: 6,296	Excellent news Leo. Do you get to keep your Hard Drive? __________________ Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.

04-06-2007, 14:53	#49
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	Aye just take the unit in and it's a straight swap, I keep my HD. __________________ "Dr Sheldon Cooper FTW!"

04-06-2007, 14:54	#50
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	I'd pretty much expect that as standard, being as it's what you'd get with an RMA repair. Losing your saves would be a right PITA. __________________ apt-get moo

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