Broadband provider - Page 7

jmc41 · 17-06-2009, 18:34

Don't want to argue, but imho it's BT's fault because they refused to check it was at their end and said I had to book an engineer to fix it, and be in all day because they couldn't guarantee when he would phone / turn up!

I could have tried to get a day off work either unpaid / as holiday but still feel BT should compensate you if it turns out to be their fault just as if you haven't done all you can they charge you for the call out.

As I say, that's just my opinion though.

On another BT BB subject of course I was meant to get ADSL off them back in 2000 or 2001 just after open reach opened. It was all booked, the other service cancelled - not sure why they said we had to do that but anyway, and when we rang them at about 4:30pm the day the engineer was booked for, to ask where they were they said we weren't in a BB enabled area and he wouldn't be turning up.

Dymetrie · 17-06-2009, 19:00

O discordia!

Streeteh · 17-06-2009, 19:09

BT tried to bill me £120 to activate my phone line as they claimed it was with another provider, however after doing my own research i found a number i could ring to find out the phone number of my line. When i rang this the automated system started 'welcome to the BT maintenance line'. Found out the number then rang them, no apology, even after 5 attempts to take my money when they shouldn't have.

Do not like.

loki · 17-06-2009, 19:53

Currently with O2/Be and got to say that they are the best ADSL provider I have used. I got a very good deal from one of the guys over at the blue place who works for O2, I think we pay £5.00 a month for the upto 20mb service. We usually get around 6 given our distance from the exchange. Support is excellent and free.

Only downside is the O2 Box. If you play any online gaming, it's a bugger because of the firmware on it. It can be an arse to get it into the DMZ. If you have a netgear stick with that.

jmc41 · 17-06-2009, 21:27

I've got a dlink thing at the moment I'll likely stick with it for now, it's got LAN ports and I connect via homeplug which is dead smooth. That and the wireless card crashes the computer and the housemate has my dongle (yes I know how that sounds but can't think of another way to put it!).

Means I can only get the 8mb service unless I upgrade to ADSL2 (I think?) but I don't think either of the housemates is likely to hammer it to warrant anything faster. Once the router dies I may get a ADSL2 Draytek if I'm feeling rich

Desmo · 17-06-2009, 21:42

Received our O2 box today and having a look around, it seems to do everything I need easily enough so will probably stick with it and use my Netgear at work.

Will · 17-06-2009, 22:04

The O2 box came very quickly. Just desperately waiting for the line to be activated!

divine · 18-06-2009, 03:55

Quote:

Originally Posted by loki

Only downside is the O2 Box. If you play any online gaming, it's a bugger because of the firmware on it. It can be an arse to get it into the DMZ. If you have a netgear stick with that.

What games have you had issues with?

It's never given me any problems at all, never even had to think of poking around with it to play a game online.

leowyatt · 18-06-2009, 09:35

I've had no trouble with the O2 box at all, turned the gaming setting on and it's fine.

loki · 18-06-2009, 09:46

Quote:

Originally Posted by divine

What games have you had issues with?

It's never given me any problems at all, never even had to think of poking around with it to play a game online.

Anything by THQ that has notoriously poor netcode e.g. Company of Heroes, Dawn of War II. To be fair it is more THQ than the box but I would recommend getting a netgear router

17-06-2009, 19:00	#62
Dymetrie A large glass of Merlot Join Date: Jun 2006 Location: Letchworth with a Lightsaber Posts: 5,819	O discordia! __________________ Khef, Ka and Ka-Tet....

17-06-2009, 19:09	#63
Streeteh Vodka Martini Join Date: Oct 2008 Location: Kingston Posts: 862	BT tried to bill me £120 to activate my phone line as they claimed it was with another provider, however after doing my own research i found a number i could ring to find out the phone number of my line. When i rang this the automated system started 'welcome to the BT maintenance line'. Found out the number then rang them, no apology, even after 5 attempts to take my money when they shouldn't have. Do not like. __________________ PSN & Live! ID: Streeteh

17-06-2009, 19:53	#64
loki Vodka Martini Join Date: Sep 2007 Location: Manchester UK Posts: 871	Currently with O2/Be and got to say that they are the best ADSL provider I have used. I got a very good deal from one of the guys over at the blue place who works for O2, I think we pay £5.00 a month for the upto 20mb service. We usually get around 6 given our distance from the exchange. Support is excellent and free. Only downside is the O2 Box. If you play any online gaming, it's a bugger because of the firmware on it. It can be an arse to get it into the DMZ. If you have a netgear stick with that. __________________ PC & Console LAN 9th-11th July

17-06-2009, 21:42	#66
Desmo The Last Airbender Join Date: Jun 2006 Location: Pigmopad Posts: 11,915	Received our O2 box today and having a look around, it seems to do everything I need easily enough so will probably stick with it and use my Netgear at work. __________________

17-06-2009, 22:04	#67
Will BBx woz 'ere :P Join Date: Jan 1970 Posts: 2,147,487,208	The O2 box came very quickly. Just desperately waiting for the line to be activated! __________________ *No No!*

17-06-2009, 18:34	#61
jmc41 Absinthe Join Date: Mar 2007 Posts: 1,070	Don't want to argue, but imho it's BT's fault because they refused to check it was at their end and said I had to book an engineer to fix it, and be in all day because they couldn't guarantee when he would phone / turn up! I could have tried to get a day off work either unpaid / as holiday but still feel BT should compensate you if it turns out to be their fault just as if you haven't done all you can they charge you for the call out. As I say, that's just my opinion though. On another BT BB subject of course I was meant to get ADSL off them back in 2000 or 2001 just after open reach opened. It was all booked, the other service cancelled - not sure why they said we had to do that but anyway, and when we rang them at about 4:30pm the day the engineer was booked for, to ask where they were they said we weren't in a BB enabled area and he wouldn't be turning up.

17-06-2009, 21:27	#65
jmc41 Absinthe Join Date: Mar 2007 Posts: 1,070	I've got a dlink thing at the moment I'll likely stick with it for now, it's got LAN ports and I connect via homeplug which is dead smooth. That and the wireless card crashes the computer and the housemate has my dongle (yes I know how that sounds but can't think of another way to put it!). Means I can only get the 8mb service unless I upgrade to ADSL2 (I think?) but I don't think either of the housemates is likely to hammer it to warrant anything faster. Once the router dies I may get a ADSL2 Draytek if I'm feeling rich

18-06-2009, 09:35	#69
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	I've had no trouble with the O2 box at all, turned the gaming setting on and it's fine. __________________ "Dr Sheldon Cooper FTW!"

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode