Pixmania?

Feek · 22-03-2007, 21:05

Anyone used them, are they any good?

Mark · 22-03-2007, 22:25

Yup, but it was 3-4 years ago. They were fine at the time though.

Beware that they're based in France, and (at least when I ordered) ship products as you'd find them in France. This may mean extra cost for warranty returns, and you risk getting manuals in french, european power connectors, etc. They supply adapters and most manuals are multi-lingual these days anyway so it probably won't be a problem.

Vaultingslinky · 22-03-2007, 22:32

I used them for xmas and they got my camera to me on time for the cheapest price. Not a complaint to be had!

Feek · 22-03-2007, 22:53

Ahh yes, I knew I recognised the name from somewhere - A couple of guys at work bought digital cameras from them a few years ago and they had the manuals in French.

Feek · 23-03-2007, 09:54

They take Paypal as well!

Feek · 16-04-2007, 14:42

They're giving me the hump right now. I ordered on Thursday 5th and their website tells me my item was despatched the same day but it's still not showing on the Royal Mail tracking page.

My first mail enquiry told me that it would appear there when it reaches the UK, normally within a day or so.

The second reply when I chased again told me that it may have been delayed due to Easter.

I'm still waiting for a reply from my third mail but it's still not showing on track'n'trace and RM are saying that until it appears in their system there is nothing they can do about it.

No answer when I called them, it just rang and rang and rang.

Feek · 16-04-2007, 14:59

Arse.

I just discovered (thanks mejinks) that they're owned by Dixons (DSG International)

Wish I'd known.

Zirax · 16-04-2007, 15:07

Are you not able to get the money back from Paypal or did you use a card?

Feek · 16-04-2007, 15:15

They just replied to my mail with a standard reply, the same as I had a week ago.
I've replied again telling them to stop sending me standard answers otherwise I'll be getting my money back from Paypal and reporting them to imrg, they are members.
I paid via Paypal on a bank transfer so I'm not covered by any CC insurance, but I may be via Paypal. If I've not had a reply by tonight and goods in 2 days I'll be doing that.

Feek · 18-04-2007, 08:55

So.
I told Pixmania that Royal Mail had said they didn't have it, Pixmania said that I should check with Parcelforce, not Royal Mail. I explained that it's a generic term, blah blah.

Anyway, Parcelforce say that they've not received it from Pixmania, Pixmania say they've sent it.

Finally Pixmania admitted that "it's missing".

And hopefully they're sending me another one. Time will tell.

22-03-2007, 21:05	#1
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	Pixmania? Anyone used them, are they any good? __________________

22-03-2007, 22:32	#3
Vaultingslinky Columbian Coffee Join Date: Dec 2006 Location: Southampton (Uni), Brighton-ish (home) Posts: 96	I used them for xmas and they got my camera to me on time for the cheapest price. Not a complaint to be had! __________________

22-03-2007, 22:53	#4
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	Ahh yes, I knew I recognised the name from somewhere - A couple of guys at work bought digital cameras from them a few years ago and they had the manuals in French. __________________

23-03-2007, 09:54	#5
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	They take Paypal as well! __________________

16-04-2007, 14:42	#6
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	They're giving me the hump right now. I ordered on Thursday 5th and their website tells me my item was despatched the same day but it's still not showing on the Royal Mail tracking page. My first mail enquiry told me that it would appear there when it reaches the UK, normally within a day or so. The second reply when I chased again told me that it may have been delayed due to Easter. I'm still waiting for a reply from my third mail but it's still not showing on track'n'trace and RM are saying that until it appears in their system there is nothing they can do about it. No answer when I called them, it just rang and rang and rang. __________________

22-03-2007, 22:25	#2
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Yup, but it was 3-4 years ago. They were fine at the time though. Beware that they're based in France, and (at least when I ordered) ship products as you'd find them in France. This may mean extra cost for warranty returns, and you risk getting manuals in french, european power connectors, etc. They supply adapters and most manuals are multi-lingual these days anyway so it probably won't be a problem.

16-04-2007, 14:59	#7
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	Arse. I just discovered (thanks mejinks) that they're owned by Dixons (DSG International) Wish I'd known. __________________

16-04-2007, 15:07	#8
Zirax Goes up to 11! Join Date: Jul 2006 Posts: 4,577	Are you not able to get the money back from Paypal or did you use a card?

16-04-2007, 15:15	#9
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	They just replied to my mail with a standard reply, the same as I had a week ago. I've replied again telling them to stop sending me standard answers otherwise I'll be getting my money back from Paypal and reporting them to imrg, they are members. I paid via Paypal on a bank transfer so I'm not covered by any CC insurance, but I may be via Paypal. If I've not had a reply by tonight and goods in 2 days I'll be doing that. __________________

18-04-2007, 08:55	#10
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	So. I told Pixmania that Royal Mail had said they didn't have it, Pixmania said that I should check with Parcelforce, not Royal Mail. I explained that it's a generic term, blah blah. Anyway, Parcelforce say that they've not received it from Pixmania, Pixmania say they've sent it. Finally Pixmania admitted that "it's missing". And hopefully they're sending me another one. Time will tell. __________________

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