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Old 23-09-2006, 00:08   #1
Admiral Huddy
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Default help please!!

I did a backup using Nero 6 a few weeks ago and last week my hard disk failed.

I've fitted the new one today, gone to restore the files from Nero and it comes back saying it can't restore them.. It can't open the compressed files?

Just before the last backup, I uploaded most of this years pic.. If I can't get the backup from the restoe then I'm in lots of trouble.

Any ideas?
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Old 23-09-2006, 00:28   #2
Mark
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Where did you save the backup file? Could it have got corrupted when the disk died?

PS - I know nothing about Nero, and not much more about backups (or so you'd believe if you looked at how many I've done)
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Old 23-09-2006, 11:56   #3
Admiral Huddy
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I saved it to my external drive I should have done a straight copy rather than using a third party compressor... It appears to be having problems with de-compressing the file.

I have all my pics from Germany on there.. Damn, i should have known better
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Old 23-09-2006, 12:32   #4
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You have any luck with this?
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Old 25-09-2006, 09:29   #5
Admiral Huddy
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I upgraded Nero the latest version.. I don't get the same error but it get a “Browse for Folder” dialog box stating me “Select the parent of your backup folder” as below….



????


What does this mean? I can’t select anything? Surely this should be a simple case of restoring the files?
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Old 25-09-2006, 10:05   #6
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Why the hell is it looking for thumbs.db? Maybe copy a thumbs.db from elsewhere to the directory where the backup file is and try again?
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Old 25-09-2006, 10:36   #7
Admiral Huddy
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tried that Paul, when I do it fails to restore, then moves on to the next file which gives me the same dialog box.. I have no idea why it's giving me this. It's almost like it's saying that the file has to be there before I can restore it

I'm wondering if it has anything to do with the fact that Nero existed on the drive that failed and has been replaed.. The Windows drive remains unchanged so was wondering if it had anything to do with corrupted registry entries.

So after re-installing Nero I removed it then ran their Nero "cleanup" program. I then re-intalled Nero 6 + update.. No luck..

I have filled in a customer support ticket.. I doubt i'll get much help.. Damn annoyed that I done a backup but I'm restricted accessing it.. Should have done a straight forward folder copy within explorer.
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Old 25-09-2006, 10:38   #8
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How big is the backup file? If you can get it to me I can see if I can restore it on my machine.. gotta be worth a try.
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Old 25-09-2006, 10:45   #9
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Apparantly, 7-Zip might read .nco files, if that's what you're trying to restore Huddy. And also possibly WinRAR.
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Old 25-09-2006, 10:51   #10
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http://club.cdfreaks.com/showthread.php?t=150843

Does that help you?
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