Crashing Problem... - Page 2

divine · 02-06-2009, 11:42

Quote:

Originally Posted by Pheebs

*edit* No BSOD's here though

Just random crashing/freezing!

You obviously missed a bit of what I said, XP can be set so that on a BSOD it automatically reboots instantly, so in the case it may be a remote machine etc. it doesn't require some poor sod to drive 20 miles at 4am to reboot it.

Go to Start -> Control Panel -> System
Go to Advanced
Under the Startup and Recovery section, click Settings...
Under System Failure un-check "Automatically restart" if it is ticked.

If it's already unchecked then you aren't getting BSODs, if it is ticked you might be getting them but not seeing them.

The Wireless driver could be an issue (my D-Link drivers have been terrible, used to cause regular crashes due to certain network activity) so it may be worth seeing if there are updated versions of those about.

Pheebs · 02-06-2009, 11:45

Ooh see I read it but then forgot whilst I was posting back

Should I set up the BSOD gumph then and then make my poota crash again!? Seems easy enough to do

How'd I check my wireless drivers are updated?

Daz · 02-06-2009, 11:50

If it has been crashing, there will be files in C:\Windows\Minidump. If there are, send them to me, and I might be able to tell you what's happening

divine · 02-06-2009, 11:51

Well the BSOD thing you can do that, or as said just before that, look for the Minidumps as they'll be there anyway if the BSODs are happening. I suppose they'd be more useful if you sent those to Daz anyway, so you may as well do that.

As for wireless drivers, it'll be case of knowing what the card is, finding the latest ones on the website and comparing the numbers to what you can find on your PC.

I'd go with sending any minidumps to Daz if they are there first, as he may be able to gain more insight from them.

If there are no BSODs/minidumps it might be possible it's just overheating but usually that only causes lock ups, not reboots.

Burble · 02-06-2009, 11:56

Quote:

Originally Posted by Daz

If it has been crashing, there will be files in C:\Windows\Minidump. If there are, send them to me, and I might be able to tell you what's happening

Unless of course it's set to not save minidumps.

Pheebles, check the following. Right click on My Computer, choose properties. Go to advanced, then click settings under 'startup and recovery.' Under system failure set 'write debugging information' to 'Small memory dump' then note the location of the dump file, it's probably something like %systemroot%\Minidump. Press OK a few times to exit.

You should now get somethign saved into c:\windows\minidump which we can analyse.

Pheebs · 02-06-2009, 11:57

Oooh okie!

Just made it crash again and it froze and there was no BSOD! Boo!

What email should I ping across the minidump to Daz? I can see two there but ones dated back to December last year!!

Daz · 02-06-2009, 11:58

It is by default though - never known anyone turn it off

[edit] If they're silly old then they wont be relevant, but you can send them to me anyway (msn address <-- over there)

Pheebs · 02-06-2009, 12:01

Oh wait... the minidumps I have in there... both are ancient. Ones like I said in December 2008 and the other is from March... I can still send them over though?

Boo to my silly poota!

Burble · 02-06-2009, 12:01

Quote:

Originally Posted by Pheebs

Oooh okie!

Just made it crash again and it froze and there was no BSOD! Boo!

What email should I ping across the minidump to Daz? I can see two there but ones dated back to December last year!!

If the machine is set to automatically restart (it's a tickbox on the same place where you set the minidump options) then you most likely won't see the BSOD as it'll restart.

Pheebs · 02-06-2009, 12:03

It's not on auto restart... I unticked that box

02-06-2009, 11:45	#12
Pheebs Deep Throat Join Date: Jul 2006 Posts: 6,512	Ooh see I read it but then forgot whilst I was posting back Should I set up the BSOD gumph then and then make my poota crash again!? Seems easy enough to do How'd I check my wireless drivers are updated? __________________ http://www.spiffingdesigns.co.uk

02-06-2009, 11:50	#13
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	If it has been crashing, there will be files in C:\Windows\Minidump. If there are, send them to me, and I might be able to tell you what's happening __________________ apt-get moo

02-06-2009, 11:51	#14
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	Well the BSOD thing you can do that, or as said just before that, look for the Minidumps as they'll be there anyway if the BSODs are happening. I suppose they'd be more useful if you sent those to Daz anyway, so you may as well do that. As for wireless drivers, it'll be case of knowing what the card is, finding the latest ones on the website and comparing the numbers to what you can find on your PC. I'd go with sending any minidumps to Daz if they are there first, as he may be able to gain more insight from them. If there are no BSODs/minidumps it might be possible it's just overheating but usually that only causes lock ups, not reboots. __________________

02-06-2009, 11:57	#16
Pheebs Deep Throat Join Date: Jul 2006 Posts: 6,512	Oooh okie! Just made it crash again and it froze and there was no BSOD! Boo! What email should I ping across the minidump to Daz? I can see two there but ones dated back to December last year!! __________________ http://www.spiffingdesigns.co.uk

02-06-2009, 11:58	#17
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	It is by default though - never known anyone turn it off [edit] If they're silly old then they wont be relevant, but you can send them to me anyway (msn address <-- over there) __________________ apt-get moo

02-06-2009, 12:01	#18
Pheebs Deep Throat Join Date: Jul 2006 Posts: 6,512	Oh wait... the minidumps I have in there... both are ancient. Ones like I said in December 2008 and the other is from March... I can still send them over though? Boo to my silly poota! __________________ http://www.spiffingdesigns.co.uk

02-06-2009, 12:03	#20
Pheebs Deep Throat Join Date: Jul 2006 Posts: 6,512	It's not on auto restart... I unticked that box __________________ http://www.spiffingdesigns.co.uk