****ing Banks

[Kitten]

Originally Posted by LeperousDust

That's total bo*****s here in Edinburgh at least! I've challenged pretty much every parking ticket i've ever had (quite a few) and only ever won one, and that technically involved fraud if were being really picky!

With HSBC i was technically "overdrawn" for 2 days by a few quid, but i was into unauthorised overdraft, i already have an overdraft of 1.25k so no excuses really just piss poor wage and piss poor money management, i hold my hand up . It's not fair they charge me but i was well in the wrong i guess, little room for argument anyways. Just take it on the chin and be sensible next time...

No, it's not bollocks, I remember doing the research. Back in 2005/6 that was pretty much the case - of course if you were blatantly in the wrong, then you won't win (and we've heard your stories )...With t'internet I bet more people appeal now, so it's probably way different.

I still ring up and complain anyway, even when I'm in the wrong. Make something up about trying to transfer online and getting an error message, then only realising later. Never failed yet

[Justsomebloke]

My Bank charged me 75 quid charges, 3 x 25 quid. I went down there & kicked off (For a change ) They gimme it back.


I also tried to challenge a speeding ticket eons ago & requested the pic thinking no way would they recognise me, No kin way !!!
The pic turned up & is the best pic ever taken of me & my Ma has it on her Mantlepiece now.
I paid the fine.

[Will]

Kitten, my run rate at the moment (I complain about everything I feel I've been ****ed over on ) 15 parking fines, 4 bus lane violations, 2 Congest charge fines: 11 parking fines refunded, 3 bus lane violations refunded, 1 Congestion charge refunded.

People don't complain enough - work the system and stick it to the man! FIGHT THE POWAH!!!!

[Mark]

I rang up and apologised when I made a **** up and went into unauthorised overdraft. Did the same when I missed a credit card payment. Both sets of charges were refunded.

Now if only banks would take the same attitude with their customers.

[Joe 90]

I don't think banks really want customers at the moment.

Applied to change to the halifax super awesome rewards account weeks ago now. So far I've not heard anything from them. :/

[TinkerBell]

Joe, I called them up and they changed it straight away, maybe try doing that.

That is shocking Jamie about having to pay for something they requested you stop. *touches wood* I haven't had any problems with banks really

[Desmo]

Just had a call from customer care apologising and saying I shouldn't have been charged. I can request paper statements twice in a 12 month period free of charge. They're refunding the charge and also sending out two bottles of wine

Looks like my complaint was worded just about right

[kaiowas]

Originally Posted by Will

Kitten, my run rate at the moment (I complain about everything I feel I've been ****ed over on ) 15 parking fines, 4 bus lane violations, 2 Congest charge fines: 11 parking fines refunded, 3 bus lane violations refunded, 1 Congestion charge refunded.

People don't complain enough - work the system and stick it to the man! FIGHT THE POWAH!!!!

See, I've never paid a parking fine in my life, or a bus lane violation, or a congestion charge, but then I've never recieved fines for any of those things. Maybe it's just a London thing but I've always found that parking where you're supposed to and driving where you're supposed to avoids the need to complain.

[SidewinderINC]

Originally Posted by kaiowas

See, I've never paid a parking fine in my life, or a bus lane violation, or a congestion charge, but then I've never recieved fines for any of those things. Maybe it's just a London thing but I've always found that parking where you're supposed to and driving where you're supposed to avoids the need to complain.

not always black and white unfortunately (thought most of the time it is)...

We had a parking ticket overturned recently.
We parked on our road quite close to the corner and knowing that there are double yellows on the corner checked the rear of the car on parking and all looked clear.

The following morning we were confronted with a parking ticket on the windscreen. As we pulled away we found double yellows underneath the car!

There must have been something in the way as they were painting the double yellows as there were doubles, then a big gap, then doubles again. We thought we were parked in the right place.