Well thats dead then! - Page 2

Daz · 26-04-2007, 09:03

It really sucks major ass that you cant copy profiles, else I'd do the same Davey.

Fwiw, the single save I did make before my original 360 bricked was fine on the new one. The hard drive doesn't seam as unreliable as the console itself!

Matblack · 26-04-2007, 09:26

I have my profile on my HD and my memory card I think

I just called MS, if you ever have to do this, do not do it at 9.00am sometimes they don't switch over the line from one call centre to another in time and I was on hold for ages before hanging up and trying again when I got straight through!

They are emailing me some labels and I need to package the unit and send it back, no request for a credit card number and no mention of cost so it looks like I got away with it this time! She said 15 working days but generally it seem to be quicker so as long as it comes back working and they don't try and charge me I will be a happy bunny

MB

Daz · 26-04-2007, 09:30

They wouldn't pick it up without saying so if there are costs incurred for getting it back, looks like you're all good

You potentially get an extra 90 days warranty too, depending on when it actually runs out. ('90 days or your remaining warranty period, whichever is the longer' according to the new rules).

Matblack · 27-04-2007, 12:04

AAARRGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG!!!!!!!! !!!No email after 24 hours, so I phone them to ask where it is, apparently they typed the email address in wrong! So she says she'll have to cancel it but I have to call back again in 2 hours as it takes that long for the cancelation to go through! Unbelieveable, this thing had better come back quickly thats all I can say!MB

Haly · 27-04-2007, 12:21

Grrr that is bloody annoying!

Matblack · 27-04-2007, 13:31

Ohhhhhh label has arrived and UPS are very efficient, they are coming to collect it from work on Monday, still no mention of any charge so I think I'm going to get away with it.

I also seem to remember hearing that they are now giving you a full years extra warrenty after a repair?

MB

Daz · 27-04-2007, 13:35

Only if you pay for it, see the link I posted

Matblack · 27-04-2007, 13:40

Ahh I see, well if it breaks during the 90 days I can send it back and if its longer then I'll pay, I'm still getting if for free this time which is cool

Not sure if I shouldn't sell/ trade it when I get it back and maybe buy an Elite, if and when they are release in the UK, a black box would fit better in my hifi stand

MB

Daz · 27-04-2007, 13:43

Make sure you read up on all the data transfer/license gubbins before you do! You've got plenty of time to think about it though, I dont reckon we'll see it until August time.

Matblack · 11-05-2007, 18:11

360 is back, however now I notice that I must have left GRAW2 in when I sent it off and they haven't sent it back, in fact it looks like they've changed the drive as well as the motherboard :/

Bugger that's £30 down the drain but at last its better than the £85 they would have charged, you win some you loose some [sigh]

MB

26-04-2007, 09:03	#11
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	It really sucks major ass that you cant copy profiles, else I'd do the same Davey. Fwiw, the single save I did make before my original 360 bricked was fine on the new one. The hard drive doesn't seam as unreliable as the console itself! __________________ apt-get moo

26-04-2007, 09:26	#12
Matblack Baby Bore Join Date: Jun 2006 Location: Svalbard Posts: 9,770	I have my profile on my HD and my memory card I think I just called MS, if you ever have to do this, do not do it at 9.00am sometimes they don't switch over the line from one call centre to another in time and I was on hold for ages before hanging up and trying again when I got straight through! They are emailing me some labels and I need to package the unit and send it back, no request for a credit card number and no mention of cost so it looks like I got away with it this time! She said 15 working days but generally it seem to be quicker so as long as it comes back working and they don't try and charge me I will be a happy bunny MB __________________ "we had roots that grew towards each other underground, and when all the pretty blossom had fallen from our branches we found that we were one tree and not two"

26-04-2007, 09:30	#13
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	They wouldn't pick it up without saying so if there are costs incurred for getting it back, looks like you're all good You potentially get an extra 90 days warranty too, depending on when it actually runs out. ('90 days or your remaining warranty period, whichever is the longer' according to the new rules). __________________ apt-get moo

27-04-2007, 12:04	#14
Matblack Baby Bore Join Date: Jun 2006 Location: Svalbard Posts: 9,770	AAARRGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG!!!!!!!! !!!No email after 24 hours, so I phone them to ask where it is, apparently they typed the email address in wrong! So she says she'll have to cancel it but I have to call back again in 2 hours as it takes that long for the cancelation to go through! Unbelieveable, this thing had better come back quickly thats all I can say!MB __________________ "we had roots that grew towards each other underground, and when all the pretty blossom had fallen from our branches we found that we were one tree and not two"

27-04-2007, 12:21	#15
Haly Do you want to hide in my box? Join Date: Jun 2006 Posts: 14,941	Grrr that is bloody annoying! __________________ Halycopter

27-04-2007, 13:31	#16
Matblack Baby Bore Join Date: Jun 2006 Location: Svalbard Posts: 9,770	Ohhhhhh label has arrived and UPS are very efficient, they are coming to collect it from work on Monday, still no mention of any charge so I think I'm going to get away with it. I also seem to remember hearing that they are now giving you a full years extra warrenty after a repair? MB __________________ "we had roots that grew towards each other underground, and when all the pretty blossom had fallen from our branches we found that we were one tree and not two"

27-04-2007, 13:35	#17
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	Only if you pay for it, see the link I posted __________________ apt-get moo

27-04-2007, 13:40	#18
Matblack Baby Bore Join Date: Jun 2006 Location: Svalbard Posts: 9,770	Ahh I see, well if it breaks during the 90 days I can send it back and if its longer then I'll pay, I'm still getting if for free this time which is cool Not sure if I shouldn't sell/ trade it when I get it back and maybe buy an Elite, if and when they are release in the UK, a black box would fit better in my hifi stand MB __________________ "we had roots that grew towards each other underground, and when all the pretty blossom had fallen from our branches we found that we were one tree and not two"

27-04-2007, 13:43	#19
Daz The Stig Join Date: Jun 2006 Location: Swad! Posts: 10,713	Make sure you read up on all the data transfer/license gubbins before you do! You've got plenty of time to think about it though, I dont reckon we'll see it until August time. __________________ apt-get moo

11-05-2007, 18:11	#20
Matblack Baby Bore Join Date: Jun 2006 Location: Svalbard Posts: 9,770	360 is back, however now I notice that I must have left GRAW2 in when I sent it off and they haven't sent it back, in fact it looks like they've changed the drive as well as the motherboard :/ Bugger that's £30 down the drain but at last its better than the £85 they would have charged, you win some you loose some [sigh] MB __________________ "we had roots that grew towards each other underground, and when all the pretty blossom had fallen from our branches we found that we were one tree and not two"