Powergen. Bloody good service. - Page 2

Mohinder · 17-09-2007, 19:14

I think Powergen's main call centre's in Rayleigh, I was halfway to going for a job there when I came to my senses and realised I'd probably open a vein within a week of doing something like that

So, if she was flirting, she was probably genuinely up for it, I'd take a drive down there

Dr. Z · 17-09-2007, 19:45

My call with the girl from T-Mobile when I needed to get my contract sorted actually made me feel 100x better. Was really pleasant, airy and generally more of a chat than a serious call centre episode.

I think the powers that be have started to listen to the general public!

Will · 17-09-2007, 20:53

Always flirt (unless it's a man) - a) it's fun b) you get their undiveded attention c) it's always nice to hear someone giggle! and d) it can help lots!

When I was at uni I switched fron npower to powergen - best decision I've made. Though I've heard people who have had a million issues with them. I guess it's swings and roundabouts like all suppliers.

Mark · 17-09-2007, 20:56

Quote:

Originally Posted by DRZ

I think the powers that be have started to listen to the general public!

It'll be a miracle of biblical proportions if that's true. I hope it is.

Mohinder · 17-09-2007, 21:17

Quote:

Originally Posted by Mark

It'll be a miracle of biblical proportions if that's true. I hope it is.

I have started to notice it lately with some firms. The people you speak to at Orange are much friendlier than they used to be, I was talking to some saucy sounding Newcastle bird a few weeks ago that made me feel all funny in my pants

Will · 17-09-2007, 21:40

I've always had decent experiences with Orange - as you say I always get a lovely geordie girl who somehow manages to make me spend money...

BBx · 19-09-2007, 10:35

Currently on the phone to Pipex - they owe me £16.45 from a year back... This is the 11th phone call to them to gimme my money back.

I have logged every call in a spreadsheet with who answered and what was said.

Its so long ago that I am beginning to forget the address where it was installed to and the phone number so I have written that in the spreadsheet too.

I know its really tightfisted and sad of me because of the amount, but these people get away with it too many times!!!

Does anyone know who I can complain to if I don't get my money back?

BB x

Feek · 19-09-2007, 10:38

I'd think Ofcom cover ISPs but I might be wrong.

Justsomebloke · 19-09-2007, 10:49

My leccy company owed me over 550 quid last year. So i took out 400 quid & left the rest for the next bill. This year i got a bill in saying i owe 380 odd, I rang them & said WTF that is wrong. She said hang on give me your numbers i will check. She came back & said Yes Sorry mate you only owe 350 quid

I am like WTF is going on with your lot are you completely Mental

It turns out they have been estimating even though i have given them numbers every time & Yes i do owe them 350 quids

******* useless ********.
I said how the **** am i s'posed to pay that then, WTF are you doing i have told you a zillion times about this BS estimating crap.
I am having a meter fitted tomorrow & will pay it a bit of every week through the meter. No cost for the meter & i will be charged at the same rate.
I am pleased as i can adjust & meter myself & only spend what i want to spend & not get any of these wipe me out type bills. ******* useless ***** have proper messed with my head

Nutcase · 19-09-2007, 11:09

I just got a letter from powergen, they're reducing my payments by £9 a month

Happy with powergen, still not happy with nationwide, need to ring them AGAIN to find out if they've sorted their stuff-up out.

17-09-2007, 19:14	#11
Mohinder Vodka Martini Join Date: Jun 2006 Posts: 791	I think Powergen's main call centre's in Rayleigh, I was halfway to going for a job there when I came to my senses and realised I'd probably open a vein within a week of doing something like that So, if she was flirting, she was probably genuinely up for it, I'd take a drive down there __________________

17-09-2007, 19:45	#12
Dr. Z I'm going for a scuttle... Join Date: Jul 2006 Posts: 2,021	My call with the girl from T-Mobile when I needed to get my contract sorted actually made me feel 100x better. Was really pleasant, airy and generally more of a chat than a serious call centre episode. I think the powers that be have started to listen to the general public! __________________

17-09-2007, 20:53	#13
Will BBx woz 'ere :P Join Date: Jan 1970 Posts: 2,147,487,208	Always flirt (unless it's a man) - a) it's fun b) you get their undiveded attention c) it's always nice to hear someone giggle! and d) it can help lots! When I was at uni I switched fron npower to powergen - best decision I've made. Though I've heard people who have had a million issues with them. I guess it's swings and roundabouts like all suppliers. __________________ *No No!*

17-09-2007, 21:40	#16
Will BBx woz 'ere :P Join Date: Jan 1970 Posts: 2,147,487,208	I've always had decent experiences with Orange - as you say I always get a lovely geordie girl who somehow manages to make me spend money... __________________ *No No!*

19-09-2007, 10:38	#18
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	I'd think Ofcom cover ISPs but I might be wrong. __________________

19-09-2007, 10:35	#17
BBx Reverse SuBo Join Date: Jul 2006 Location: London Posts: 8,673	Currently on the phone to Pipex - they owe me £16.45 from a year back... This is the 11th phone call to them to gimme my money back. I have logged every call in a spreadsheet with who answered and what was said. Its so long ago that I am beginning to forget the address where it was installed to and the phone number so I have written that in the spreadsheet too. I know its really tightfisted and sad of me because of the amount, but these people get away with it too many times!!! Does anyone know who I can complain to if I don't get my money back? BB x

19-09-2007, 10:49	#19
Justsomebloke The Night Worker Join Date: Jul 2006 Posts: 5,228	My leccy company owed me over 550 quid last year. So i took out 400 quid & left the rest for the next bill. This year i got a bill in saying i owe 380 odd, I rang them & said WTF that is wrong. She said hang on give me your numbers i will check. She came back & said Yes Sorry mate you only owe 350 quid I am like WTF is going on with your lot are you completely Mental It turns out they have been estimating even though i have given them numbers every time & Yes i do owe them 350 quids ***** useless ****. I said how the am i s'posed to pay that then, WTF are you doing i have told you a zillion times about this BS estimating crap. I am having a meter fitted tomorrow & will pay it a bit of every week through the meter. No cost for the meter & i will be charged at the same rate. I am pleased as i can adjust & meter myself & only spend what i want to spend & not get any of these wipe me out type bills. *** useless *** have proper messed with my head __________________

19-09-2007, 11:09	#20
Nutcase Moonshine Join Date: Dec 2006 Location: Chelmsford, innit! Posts: 3,979	I just got a letter from powergen, they're reducing my payments by £9 a month Happy with powergen, still not happy with nationwide, need to ring them AGAIN to find out if they've sorted their stuff-up out.