Can you check this screenshot for me? Graphics and dying laptop related. - Page 2

Feek · 05-07-2008, 14:18

Use 0207 026 0021 which is the gold support line, if they tell you it's the wrong number, ask to be put through

LeperousDust · 05-07-2008, 15:35

Quote:

Originally Posted by Flibster

Could well be a damaged cable or the LCD screen dying.

With the problems i've had, i'd probably bet most of my limbs its down to the GPU. Also since i've had the mainboard and LCD replaced within the last month chances of them failing is about as slim as it gets...

Cheers Feek i'll give them a ring in a bit, i've been busy otherwise today, may have to wait till monday, i just hope the laptop does

semi-pro waster · 06-07-2008, 01:41

Bit late to this but the first screenshots are perfect as far as I can see, what you have on your screen would be enough to have me almost yelling down the phone to Dell. Good luck getting it sorted mate.

Mark · 08-07-2008, 20:56

Any luck? Especially now you have a big pointy stick.

LeperousDust · 08-07-2008, 21:19

Haven't phoned i must say, worrying really since i do need a working computer, and as we all probably know the server probably isn't quite on the "working" scale yet

. I just know i'll be on the phone forever and then i've got to argue my case, and although i actually don't mind once i start, i just really cba with it atm on top of everything else

. Also i don't really want to send the damn thing away, it'll come back wiped again which is even more hassle. Boohoo...

Mark · 08-07-2008, 21:23

Your choice, but if you keep it they will probably launch a broadside at you with the old 'you didn't report it, so you obviously accepted the fault' schpiel. Don't go there.

If you can show that yours is one of the chips affected by nVidia's confessional, you've got them over a barrel courtesy SoGA anyway.

LeperousDust · 08-07-2008, 21:31

Thats the thing i can't find nVidia stating anywhere what chips are affected, they're scared to name chips because it'll cost them millions more. The say last gen, that could be 8xxx or 7xxx. I just find it weird my laptop has to be shaken to turn on, and windows is throwing up graphics errors etc...

Thats unfortunately not conclusive hence my apprehension. I will phone tomorrow though, cheers for chasing me, its probably what i need

Mark · 08-07-2008, 21:40

Dell should know since nVidia are sending them the new drivers. Might take a while to filter down to first tier support though.

05-07-2008, 14:18	#11
Feek ex SAS Join Date: Jun 2006 Location: JO01ou Posts: 10,062	Use 0207 026 0021 which is the gold support line, if they tell you it's the wrong number, ask to be put through __________________

06-07-2008, 01:41	#13
semi-pro waster Provider of sensible advice about homosexuals Join Date: Oct 2006 Location: London Posts: 2,615	Bit late to this but the first screenshots are perfect as far as I can see, what you have on your screen would be enough to have me almost yelling down the phone to Dell. Good luck getting it sorted mate. __________________ "Your friend is the man that knows all about you, and still likes you." - Elbert Hubbard

08-07-2008, 21:19	#15
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Haven't phoned i must say, worrying really since i do need a working computer, and as we all probably know the server probably isn't quite on the "working" scale yet . I just know i'll be on the phone forever and then i've got to argue my case, and although i actually don't mind once i start, i just really cba with it atm on top of everything else . Also i don't really want to send the damn thing away, it'll come back wiped again which is even more hassle. Boohoo... __________________

08-07-2008, 21:31	#17
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Thats the thing i can't find nVidia stating anywhere what chips are affected, they're scared to name chips because it'll cost them millions more. The say last gen, that could be 8xxx or 7xxx. I just find it weird my laptop has to be shaken to turn on, and windows is throwing up graphics errors etc... Thats unfortunately not conclusive hence my apprehension. I will phone tomorrow though, cheers for chasing me, its probably what i need __________________

08-07-2008, 20:56	#14
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Any luck? Especially now you have a big pointy stick.

08-07-2008, 21:23	#16
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Your choice, but if you keep it they will probably launch a broadside at you with the old 'you didn't report it, so you obviously accepted the fault' schpiel. Don't go there. If you can show that yours is one of the chips affected by nVidia's confessional, you've got them over a barrel courtesy SoGA anyway.

08-07-2008, 21:40	#18
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Dell should know since nVidia are sending them the new drivers. Might take a while to filter down to first tier support though.