iPhone 3G[s] - Page 20

Kitten · 24-06-2009, 15:56

yes Will, I know it's been done before - they said it was a known problem at the moment, affecting thousands of Orange users porting their number across.

Tmobile > Orange, not a problem. This - disaster!

As for o2 - They were the ones who took me to court when THEY owed ME money. Still looked a bit stupid when they finally brought out their evidence and realised I was the one telling the truth! Still, wanted an iphone and beggars can't be choosers!

Been speaking to 02 today, they still don't know what the problem is. I said I don't really care, all I know is that i've been uncontactable for over 36 hours now and it's not good enough. They've asked me to hold on til COP today and see if they can fix it.

Joe 90 · 24-06-2009, 20:16

looks like i'll be ordering my 3Gs tomorrow then.

whoo White 16gb 3Gs ftw. just need PAC code from orange. they said it had to be sent by email... i mentioned text and he went on about it having to be generated. i couldnt be bothered to argue.

Kitten · 24-06-2009, 20:19

still not sorted

I asked them to scrap it and they said they can't now as they've spoken to T-mobile (who deny ANY communication) and to Orange (who insist that the number has been ported and the account terminated despite Matt talking to them on THAT number), as if the porting goes through after they've assigned me a new number it'll overwrite their instructions and will take at least 24 hours anyway. So am entering into 3rd day with no phone after 2.5 hours on the phone to 02 today.

Awesome.

Joe 90 · 24-06-2009, 20:35

quick question on billing...

If i order the phone, receive it on friday then activate it etc... when will i get my first bill from O2?

Burble · 24-06-2009, 23:30

My number was meant to port over today and it's gone a bit tits up too. At about 9am I dialled out from the iPhone and the CLI on my office phone showed the number I was porting from Vodafone. Good! An hour or so later I got a text from O2 saying the port will be complete by 18:00. Good!

Well as it stands right now if someone calls me they get straight to the voicemail on my Vodafone account. Texts to my number seem to be lost in the ether and I can't dial out from the Vodafone mobile. I can at least dial into the Vodafone voicemail from the iPhone to collect voicemail but it's hardly ideal.

Joe 90 · 25-06-2009, 00:58

i couldn't wait.

16Gb White 3Gs - ordered.

bring on Friday!

Burble · 25-06-2009, 10:35

I called O2 earlier regarding the problems I'm having. Straight away I was told they were aware of a problem with porting in from Vodafone and I was passed onto 2nd line tech support. The chap there explained what he thought was the problem and said that he'd contact Vodafone and keep me updated.

Half an hour later he called to say he'd opened a ticket with Vodafone and was awaiting a response. A few minutes ago he called again saying that Vodafone have a batch of 150 numbers that have not been disconnected from their network and are looking into it with a resolution expected about midday.

I have to say, O2 have been great. I have a direct number for Harry in 2nd line which gives me some confidence.

Joe 90 · 25-06-2009, 22:17

whats the easiest way of backing up my contacts from WinMo ready for iPhone tomorrow?

i've got active sync setup to sync contacts and it looks like its sync'd okay, can i use this to import to itunes/iphone?

*active sync keeps moaning about errors on't desktop - but no idea why

Kitten · 26-06-2009, 00:04

I spoke to Ewan, Lucas and Lyndsey but none of them could sort it. They said they'd ring me and tell me if there was an update - and even to just tell me that they hadn't had anything - and of course, i got nothing!

I asked Ewan this morning about cancelling the port - which Lyndsey wouldn't do yesterday and he said 'yeah, no problem'. In 2 hours it was working. Shame they wouldn't do it yesterday - not really sure why one would and one wouldn't.

Burble · 27-06-2009, 11:07

My number finally ported over about 3:30 on Thursday. I got a call from Harry a short while later saying it was all done.

24-06-2009, 15:56	#191
Kitten Spinky-Spank Join Date: Jul 2006 Location: 668. The Neighbour of the Beast Posts: 11,226	yes Will, I know it's been done before - they said it was a known problem at the moment, affecting thousands of Orange users porting their number across. Tmobile > Orange, not a problem. This - disaster! As for o2 - They were the ones who took me to court when THEY owed ME money. Still looked a bit stupid when they finally brought out their evidence and realised I was the one telling the truth! Still, wanted an iphone and beggars can't be choosers! Been speaking to 02 today, they still don't know what the problem is. I said I don't really care, all I know is that i've been uncontactable for over 36 hours now and it's not good enough. They've asked me to hold on til COP today and see if they can fix it. __________________ "You only get one life. There's no God, no rules, except for those you accept or create for yourself. Then once it's over... it's over. Dreamless sleep for ever and ever. So why not be happy while you're here?" Nate Fisher

24-06-2009, 20:16	#192
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	looks like i'll be ordering my 3Gs tomorrow then. whoo White 16gb 3Gs ftw. just need PAC code from orange. they said it had to be sent by email... i mentioned text and he went on about it having to be generated. i couldnt be bothered to argue. __________________ 360 Blog \| Join GiffGaff \| Twitter

24-06-2009, 20:19	#193
Kitten Spinky-Spank Join Date: Jul 2006 Location: 668. The Neighbour of the Beast Posts: 11,226	still not sorted I asked them to scrap it and they said they can't now as they've spoken to T-mobile (who deny ANY communication) and to Orange (who insist that the number has been ported and the account terminated despite Matt talking to them on THAT number), as if the porting goes through after they've assigned me a new number it'll overwrite their instructions and will take at least 24 hours anyway. So am entering into 3rd day with no phone after 2.5 hours on the phone to 02 today. Awesome. __________________ "You only get one life. There's no God, no rules, except for those you accept or create for yourself. Then once it's over... it's over. Dreamless sleep for ever and ever. So why not be happy while you're here?" Nate Fisher

24-06-2009, 20:35	#194
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	quick question on billing... If i order the phone, receive it on friday then activate it etc... when will i get my first bill from O2? __________________ 360 Blog \| Join GiffGaff \| Twitter

25-06-2009, 00:58	#196
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	i couldn't wait. 16Gb White 3Gs - ordered. bring on Friday! __________________ 360 Blog \| Join GiffGaff \| Twitter

24-06-2009, 23:30	#195
Burble Rocket Fuel Join Date: Jul 2006 Posts: 7,826	My number was meant to port over today and it's gone a bit tits up too. At about 9am I dialled out from the iPhone and the CLI on my office phone showed the number I was porting from Vodafone. Good! An hour or so later I got a text from O2 saying the port will be complete by 18:00. Good! Well as it stands right now if someone calls me they get straight to the voicemail on my Vodafone account. Texts to my number seem to be lost in the ether and I can't dial out from the Vodafone mobile. I can at least dial into the Vodafone voicemail from the iPhone to collect voicemail but it's hardly ideal.

25-06-2009, 10:35	#197
Burble Rocket Fuel Join Date: Jul 2006 Posts: 7,826	I called O2 earlier regarding the problems I'm having. Straight away I was told they were aware of a problem with porting in from Vodafone and I was passed onto 2nd line tech support. The chap there explained what he thought was the problem and said that he'd contact Vodafone and keep me updated. Half an hour later he called to say he'd opened a ticket with Vodafone and was awaiting a response. A few minutes ago he called again saying that Vodafone have a batch of 150 numbers that have not been disconnected from their network and are looking into it with a resolution expected about midday. I have to say, O2 have been great. I have a direct number for Harry in 2nd line which gives me some confidence.

25-06-2009, 22:17	#198
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	whats the easiest way of backing up my contacts from WinMo ready for iPhone tomorrow? i've got active sync setup to sync contacts and it looks like its sync'd okay, can i use this to import to itunes/iphone? active sync keeps moaning about errors on't desktop - but no idea why __________________ 360 Blog \| Join GiffGaff \| Twitter Last edited by Joe 90; 26-06-2009 at 00:06.*

26-06-2009, 00:04	#199
Kitten Spinky-Spank Join Date: Jul 2006 Location: 668. The Neighbour of the Beast Posts: 11,226	I spoke to Ewan, Lucas and Lyndsey but none of them could sort it. They said they'd ring me and tell me if there was an update - and even to just tell me that they hadn't had anything - and of course, i got nothing! I asked Ewan this morning about cancelling the port - which Lyndsey wouldn't do yesterday and he said 'yeah, no problem'. In 2 hours it was working. Shame they wouldn't do it yesterday - not really sure why one would and one wouldn't. __________________ "You only get one life. There's no God, no rules, except for those you accept or create for yourself. Then once it's over... it's over. Dreamless sleep for ever and ever. So why not be happy while you're here?" Nate Fisher

27-06-2009, 11:07	#200
Burble Rocket Fuel Join Date: Jul 2006 Posts: 7,826	My number finally ported over about 3:30 on Thursday. I got a call from Harry a short while later saying it was all done.