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Old 24-03-2011, 14:04   #221
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Complaint: I ordered 8 of these sachets, only 6 were in the box :s Lets see what Customer Service means to them, I've started off with a nice calm email saying I'm less happy and not too impressed with my first order (for me that's nice and calm).
We have noticed an issue with this item and we are currently providing feedback to the manufacturer as there seems to be a processing error while packing the kit.
As a goodwill gesture please find below a £5 voucher towards your next order:

Hmmmm. Well on the plus side £5 more than covers what's missing, but it does require placing another order - with them. Not sure if that's a compliment or complaint.
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Old 24-03-2011, 14:08   #222
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Cool thanks Creature need to go Sainsburys anyway

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Old 24-03-2011, 14:50   #223
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Had a success with TFL recently

Missed a train owing to it being cancelled. Not only did I get my oyster refunded (because I touched in - I had to get into the station before I could see the departure boards :/). They also refunded my taxi fare!!!! Not expecting that at all, I was expecting them to say - you should of (sic) taken the bus. So rather happy about that.
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Old 27-03-2011, 00:40   #224
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I always knew my sister was a whinger, but seeing her in this thread takes the cake!
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Old 27-03-2011, 09:53   #225
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OI!!!

Get back to your lurking!!!

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Old 27-03-2011, 10:05   #226
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Old 31-03-2011, 13:43   #227
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I know they do/did something very similar at Sainsburys. If you've got one local, maybe try there?
YOU SIR ARE A LEGEND!!!!

Not only do they do the salmon flakes but the also stock the New Apple Activia

Not to mention that the shopping experience was a WHOLE lot better than ASDA.

Can't believe I'm saying this but I think Sainsbury's is now my new Tescos

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Old 31-03-2011, 13:45   #228
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Not to mention that the shopping experience was a WHOLE lot better than ASDA.
Dripping TCP into your eyes is a much better shopping experience than Asda, though...

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Old 31-03-2011, 14:10   #229
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Tesco / Sainsburys > Asda.

Queues at Tesco's tend to be so much better it's worth a longer drive home, but some of the food quality at Sainsburys is better imho. Asda meat can be dodgy, but I still brave the 2 miles of huge road bumps to my 'local' to stock up on the cheap offers every few months.

You gets what you pay for!
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Old 11-04-2011, 12:04   #230
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Bought my usual monthly ticket this morning then saw that the trains were delayed & i forgot i was going on hols 4 a week. in protest I exchanged my ticket 4a weekly ticket... why should i give them more money for a substandard service? :/

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