Get a free box of food! - Page 25

leowyatt · 10-09-2009, 15:20

I think Kitten did the same they just didn't arrive on time anymore so she stopped it.

Mark · 10-09-2009, 19:22

I'm prepared to give it another go but if this continues I'll have to do the same.

They've started offering boxes without fresh fruit but what's the point of that? The fresh fruit is the best bit.

Jingo · 11-09-2009, 11:53

I had one box not arrive AT ALL in the last fortnight and now today's has failed to show up.

I found it annoying they decided to 'half-refund' the one that went missing; I responded saying if I ordered a DVD from amazon and it never arrived then I would certainly not be happy with recieving half of my money back, although I understand postal losses are not always directly their fault.

I'm emailing them now to let them know another has gone astray and see what they say, however, things aren't looking bright for graze

Rich_L · 11-09-2009, 11:55

I don't think it's their fault tbh, the post is chaos at the moment, although it hasn't been publicised that much

http://www.guardian.co.uk/commentisf...wu-negotiation

Jingo · 11-09-2009, 12:04

I do feel sorry for them on the matter, but at the same time, my other mail & deliveries are arriving every day, on schedule as usual.

I understand alot of this is probably out of their hands, but when you pay for a service on a specified day, it's not on if you fail to receive it on numerous occaisions.

Mark · 11-09-2009, 12:25

Jingo, go back to the page where you reported the first one late and report it again. You should get a full refund, not a half refund. Both my no shows this week got full refunds. The system does work - they give a half refund if the box is one day late (to cover the fresh fruit), and a full refund if it is two or more days late (or a complete no show).

I also note that they've given up fighting the postal strike and have decided not to send fresh fruit out at all. Anyone who specifically wants the fresh fruit should either cancel their boxes or set a holiday. We may be in for the long haul on this one.

My post is now running consistently at three days late - two items posted Monday just arrived (including one of the missing Graze boxes - fresh fruit not in good shape, as expected - though it's grapes which I already have in the fridge).

vix · 09-06-2010, 08:34

Just put an order in finally!

Think this code might work for a free one:

X13ZVJ3F

Blighter · 09-06-2010, 12:57

Only a year behind

vix · 09-06-2010, 13:42

When the thread was started, my workplace provided food, so there wasn't much point

Can't get it delivered to work but ordered for Saturday and will try not to scoff it all weekend!

vix · 22-06-2010, 13:55

Two boxes delivered on time so far, no problems.

Free code if you want it:

53HH4B5

10-09-2009, 15:20	#241
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	I think Kitten did the same they just didn't arrive on time anymore so she stopped it. __________________ "Dr Sheldon Cooper FTW!"

11-09-2009, 11:53	#243
Jingo Smother me in chocolate and eat flapjacks with it! Join Date: Sep 2008 Location: North Somerset Posts: 1,854	I had one box not arrive AT ALL in the last fortnight and now today's has failed to show up. I found it annoying they decided to 'half-refund' the one that went missing; I responded saying if I ordered a DVD from amazon and it never arrived then I would certainly not be happy with recieving half of my money back, although I understand postal losses are not always directly their fault. I'm emailing them now to let them know another has gone astray and see what they say, however, things aren't looking bright for graze __________________

11-09-2009, 11:55	#244
Rich_L Dr Cocktapuss Join Date: Jul 2006 Location: Seven Sizzles Posts: 1,044	I don't think it's their fault tbh, the post is chaos at the moment, although it hasn't been publicised that much http://www.guardian.co.uk/commentisf...wu-negotiation __________________

11-09-2009, 12:04	#245
Jingo Smother me in chocolate and eat flapjacks with it! Join Date: Sep 2008 Location: North Somerset Posts: 1,854	I do feel sorry for them on the matter, but at the same time, my other mail & deliveries are arriving every day, on schedule as usual. I understand alot of this is probably out of their hands, but when you pay for a service on a specified day, it's not on if you fail to receive it on numerous occaisions. __________________

11-09-2009, 12:25	#246
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Jingo, go back to the page where you reported the first one late and report it again. You should get a full refund, not a half refund. Both my no shows this week got full refunds. The system does work - they give a half refund if the box is one day late (to cover the fresh fruit), and a full refund if it is two or more days late (or a complete no show). I also note that they've given up fighting the postal strike and have decided not to send fresh fruit out at all. Anyone who specifically wants the fresh fruit should either cancel their boxes or set a holiday. We may be in for the long haul on this one. My post is now running consistently at three days late - two items posted Monday just arrived (including one of the missing Graze boxes - fresh fruit not in good shape, as expected - though it's grapes which I already have in the fridge). Last edited by Mark; 11-09-2009 at 12:32.

10-09-2009, 19:22	#242
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	I'm prepared to give it another go but if this continues I'll have to do the same. They've started offering boxes without fresh fruit but what's the point of that? The fresh fruit is the best bit.

09-06-2010, 08:34	#247
vix Penelope Pitstop Join Date: Jul 2006 Posts: 4,426	Just put an order in finally! Think this code might work for a free one: X13ZVJ3F __________________

09-06-2010, 12:57	#248
Blighter Dubious Join Date: Sep 2008 Location: Northampton Posts: 1,571	Only a year behind __________________ Look at your signature, now back to mine, now back to yours, now back to mine. Sadly, yours isn't mine. But if you stopped writing about other things and made this your signature, yours could be like mine. Look down, back up. Where are you? You're on Boat Drinks, reading the signature your signature could be like. I'm on a computer. My Blog \| More Outdoors \| MSN \| Email \| Call Me

09-06-2010, 13:42	#249
vix Penelope Pitstop Join Date: Jul 2006 Posts: 4,426	When the thread was started, my workplace provided food, so there wasn't much point Can't get it delivered to work but ordered for Saturday and will try not to scoff it all weekend! __________________

22-06-2010, 13:55	#250
vix Penelope Pitstop Join Date: Jul 2006 Posts: 4,426	Two boxes delivered on time so far, no problems. Free code if you want it: 53HH4B5 __________________