Returning something broken - Page 3

divine · 11-08-2009, 21:27

The other thing is that the Beta let me use it just fine (bar the 2 hour thing its been doing for a while) despite having past the deadline.

I was expecting a screen to appear that just told me no and that was that

I'm installing RC on my sisters netbook now, hers had moved on from not charging to denying existence of the battery though so hopefully it will fix hers too.

divine · 11-08-2009, 21:39

Well it hasn't worked so well on hers, it still seems under the impression it has no battery.

Time for fiddling :/

Mark · 11-08-2009, 21:40

Assuming it's the same model (which seems like a safe bet), swap the batteries around and see what happens. If yours will charge hers, let it do so until fully charged, then swap back.

divine · 11-08-2009, 21:46

Well my battery works great in hers, mine won't recognise her battery.

So it seems neither system wants to play nicely with that one battery, guess it's dead?

edit - i'm letting mine try and charge it for a few hours, see what happens, if it's still dead I might try something daft like bunging it in the freezer overnight - can't exactly make it worse can it?

Mark · 11-08-2009, 21:53

Don't put it in the freezer. Wrap it in something to keep moisture out and put it in the fridge. Li-ion batteries don't like freezing.

divine · 11-08-2009, 22:01

Fridge it is

divine · 03-09-2009, 11:52

Phoned up the hotline in the end and told them I knew the battery was dead as I had two identical netbooks and they've sent out a new battery. They don't even seem to want the old one back so far as I can tell.

Thumbs up for Tesco

11-08-2009, 21:27	#21
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	The other thing is that the Beta let me use it just fine (bar the 2 hour thing its been doing for a while) despite having past the deadline. I was expecting a screen to appear that just told me no and that was that I'm installing RC on my sisters netbook now, hers had moved on from not charging to denying existence of the battery though so hopefully it will fix hers too. __________________

11-08-2009, 21:39	#22
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	Well it hasn't worked so well on hers, it still seems under the impression it has no battery. Time for fiddling :/ __________________

11-08-2009, 21:46	#24
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	Well my battery works great in hers, mine won't recognise her battery. So it seems neither system wants to play nicely with that one battery, guess it's dead? edit - i'm letting mine try and charge it for a few hours, see what happens, if it's still dead I might try something daft like bunging it in the freezer overnight - can't exactly make it worse can it? __________________ Last edited by divine; 11-08-2009 at 21:50.

11-08-2009, 22:01	#26
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	Fridge it is __________________

03-09-2009, 11:52	#27
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	Phoned up the hotline in the end and told them I knew the battery was dead as I had two identical netbooks and they've sent out a new battery. They don't even seem to want the old one back so far as I can tell. Thumbs up for Tesco __________________

11-08-2009, 21:40	#23
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Assuming it's the same model (which seems like a safe bet), swap the batteries around and see what happens. If yours will charge hers, let it do so until fully charged, then swap back.

11-08-2009, 21:53	#25
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Don't put it in the freezer. Wrap it in something to keep moisture out and put it in the fridge. Li-ion batteries don't like freezing.