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Old 15-01-2009, 17:49   #1
Zirax
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Default More than suggesting to use insurance fronting!!??

Just had more than ring me up about giving me a quote. Fair enough. Supplied all the details and it came to £390 (best was £350 elsewhere). At this point I remembered about needing Business use class 1. This couldn't be put on the policy for some reason.

"I can't beat that but how about I put I put your mum as the main driver?"
"Erm, I do 15k /year that would be insurance fronting"
"Yes but I can put her first and you wouldn't get any NCB, but it would be cheaper"
" ...... are you seriously saying that you want me to commit insurance fronting which is illegal??"
"Oh.... are you the main driver?"
"Yes, hence why I brought the car, have it in my name, and do 15k /year in business miles"
"Yes, but"
"No thank you" *click*

Times must be hard when the bloody insurance companies are suggesting insurance fronting. I'd love to be a fly on the wall when they play that tape back, rather stunned at the moment actually. Especially after when I said that it was illegal and insurance fronting, she still was going to try with my mum first.
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Old 15-01-2009, 20:13   #2
Belmit
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Unbelievable! Wonder how quickly she'd have hung up if you'd have asked to speak to a supervisor? ...or how quickly the recording would have disappeared if you had a claim and told them the situation...
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Old 16-01-2009, 09:20   #3
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tbh that needs chasing up. I doubt they routinely listen to many of the tapes so a letter/email needs sending somewhere to ensure that something is done. Don't suppose you got her name did you?
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Old 16-01-2009, 14:16   #4
divine
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As alluded to above, you can bet your ass that conversation wouldn't exist if you ever came to claim on such a policy and they were trying to wriggle.
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Old 16-01-2009, 18:47   #5
Zirax
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I rang them up and surprise surprise there is no record of a quote under my name on the system. They also do not apparently record outgoing calls, only incoming :/ Apparently the call could come from any number of places.
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Old 17-01-2009, 12:04   #6
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Wouldn't surprise me if this is happening a lot these days. With the thread of job losses, I'd imagine the reps are feeling the pressure to perform and will do just about anything to get a sale.
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