So so so, do i switch from T-Mobile to o2? - Page 2

divine · 12-09-2009, 18:55

The instant in store thing is if you have the code when you sign up. I asked this also and even if you did it via the store or phone having already got the contract it still takes a month.

Basically for instant changeover you need the code when you initially sign up but signing up online has no facility to accommodate this, hence in store or phone being quicker.

edit - looking on O2's site, they state 2 days. I wonder if the bloke in store was trying to make an online seem worse than it was to me so i'd buy in store instead... hmmm.

LeperousDust · 12-09-2009, 19:04

Yeah i think he might have been having you on, because online and in store are essentially different companies and they do their best not to help each other... I'm still not convinced on call quality nor internet speed, gonna talk with people in work tonight and see if i can play and sway myself.

Mark · 12-09-2009, 19:23

Port to O2 takes about two days - in my case it took three, maybe four. Certainly not even close to a month.

Voice quality on my old phone on O2 wasn't great, but it seemed OK on the iPhone. When I fired up the web for the first time on Thursday on the iPhone I got an error saying it couldn't connect, but it worked anyway.

My only complaint so far has been that it sometimes seems to take two attempts to do account-related things (I did the port to the iPhone online, but it didn't take, so I had to do it again via CS).

I did Quidco as part of the port too - worked fine. Get PAC, sign up for new deal (via Quidco), wait for SIM to arrive, give PAC to O2. The only company I know this doesn't work with is Vodafone.

LeperousDust · 17-09-2009, 15:17

Right wel its done bought it the other day arrives in a few days depending on how bad the post messes around, i get 14 days to cancel for whatever reason i want, and i can port over fairly quickly whenever i want. Seems a bloody good deal to turn down

12-09-2009, 18:55	#11
divine Moonshine Join Date: Sep 2007 Location: Southampton Posts: 3,201	The instant in store thing is if you have the code when you sign up. I asked this also and even if you did it via the store or phone having already got the contract it still takes a month. Basically for instant changeover you need the code when you initially sign up but signing up online has no facility to accommodate this, hence in store or phone being quicker. edit - looking on O2's site, they state 2 days. I wonder if the bloke in store was trying to make an online seem worse than it was to me so i'd buy in store instead... hmmm. __________________ Last edited by divine; 12-09-2009 at 18:59.

12-09-2009, 19:04	#12
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Yeah i think he might have been having you on, because online and in store are essentially different companies and they do their best not to help each other... I'm still not convinced on call quality nor internet speed, gonna talk with people in work tonight and see if i can play and sway myself. __________________

17-09-2009, 15:17	#14
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Right wel its done bought it the other day arrives in a few days depending on how bad the post messes around, i get 14 days to cancel for whatever reason i want, and i can port over fairly quickly whenever i want. Seems a bloody good deal to turn down __________________

12-09-2009, 19:23	#13
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	Port to O2 takes about two days - in my case it took three, maybe four. Certainly not even close to a month. Voice quality on my old phone on O2 wasn't great, but it seemed OK on the iPhone. When I fired up the web for the first time on Thursday on the iPhone I got an error saying it couldn't connect, but it worked anyway. My only complaint so far has been that it sometimes seems to take two attempts to do account-related things (I did the port to the iPhone online, but it didn't take, so I had to do it again via CS). I did Quidco as part of the port too - worked fine. Get PAC, sign up for new deal (via Quidco), wait for SIM to arrive, give PAC to O2. The only company I know this doesn't work with is Vodafone.