You Tube/firefox issue - Page 4

Blighter · 03-08-2010, 11:30

Has to be an OS/Internet connection issue then. Is it possible to try connection from another connection (work/friends/mcdonalds) to try?

Knipples · 03-08-2010, 11:56

Yeah I guess i'm going to have to try that, although my iphone loads you tube fine when its on the wifi in the house.

Burble · 03-08-2010, 12:07

Quote:

Originally Posted by Burble

Try to create a new user account in WIndows then use that and see if you're still having the problems.

To do that in Windows 7 go into control panel, user accounts, user accounts, manage user accounts, add.

Did you try that?

Knipples · 27-08-2010, 18:10

Resurrecting this thread, because I pretty much am certain that its the modem at home thats causing this problem. Took myself away to Devon for a few days (am posting on the laptop from the B&B now) and there arent any problems with you tube or the tab issue.

We have virgin media at home, and the modem is ancient. Can someone recommend me a router I can get that can replace the knackered one without costing a fortune. We have the internet coming in via the cable means and not via the phone line if that helps.

There are currently two boxes that run the internet, one has the white virgin cable coming in from the box in the lounge, and then it goes into a wireless router. They are both the same age so I am guessing I need to replace both.

Mark · 27-08-2010, 20:49

First thing to do would be to bypass the wireless router and plug your laptop straight into the modem (I think you can do that). From my limited knowledge you may have to reboot the modem because it only likes one network device at a time.

The reason for doing this is to test the modem. If it's that, then that's Virgin's problem and they should replace it (for free!)

Burble · 30-08-2010, 11:53

Pull the plug on the modem occasionally and tell VM that the modem is rebooting. They'll send you out a new one no questions asked.

Mark · 30-08-2010, 13:50

I like that plan.

03-08-2010, 11:30	#31
Blighter Dubious Join Date: Sep 2008 Location: Northampton Posts: 1,571	Has to be an OS/Internet connection issue then. Is it possible to try connection from another connection (work/friends/mcdonalds) to try? __________________ Look at your signature, now back to mine, now back to yours, now back to mine. Sadly, yours isn't mine. But if you stopped writing about other things and made this your signature, yours could be like mine. Look down, back up. Where are you? You're on Boat Drinks, reading the signature your signature could be like. I'm on a computer. My Blog \| More Outdoors \| MSN \| Email \| Call Me

27-08-2010, 20:49	#35
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	First thing to do would be to bypass the wireless router and plug your laptop straight into the modem (I think you can do that). From my limited knowledge you may have to reboot the modem because it only likes one network device at a time. The reason for doing this is to test the modem. If it's that, then that's Virgin's problem and they should replace it (for free!)

30-08-2010, 11:53	#36
Burble Rocket Fuel Join Date: Jul 2006 Posts: 7,826	Pull the plug on the modem occasionally and tell VM that the modem is rebooting. They'll send you out a new one no questions asked.

30-08-2010, 13:50	#37
Mark Screaming Orgasm Join Date: Jul 2006 Location: Newbury Posts: 15,194	I like that plan.