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Old 31-03-2009, 12:17   #1
phykell
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Default Tropicana Juice

Wrote to Tropicana about their Sanguinello (blood orange) juice ending production. I got the following back:

Quote:
Ref# xxxxxxxxxxx:Your Contact About Tropicana Pure Premium Juice

Thank you very much for your recent email.

Unfortunately, we have to disappoint you as we no longer manufacture this
particular product in the Pure Premium range, however, we have re-launched this product in our new 'Gold Label' range. In stores now, black carton with gold label.

Thank you once again for taking the time to contact us.

Regards

xxxxxxxxxxxxxxxx
Consumer Care Advisor
Customer Services
So in other words, I have to pay almost £1 more for exactly the same product - they haven't stopped making it. They've "relaunched" it and asked much more money for it. Stupid thing is that I would get them from Tesco or Asda, 3 for £5 or something like that. I'd usually buy two of the Sanguinello and one normal juice but now I'm unlikely to buy any as a) it's too expensive, and b) Asda and Tesco don't stock the "Gold Label" range.

Trivial perhaps but I really enjoyed some blood orange juice in the mornings

Thanks very much Tropicana - cynical money grubbers
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Old 31-03-2009, 12:40   #2
NokkonWud
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That's shocking if they're not making any changes other than labelling.
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Old 31-03-2009, 14:13   #3
Jingo
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Um Bongo ftw!
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Old 31-03-2009, 14:17   #4
Belmit
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And I always though Tropicana drinks were free...
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Old 31-03-2009, 14:27   #5
Desmo
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Only from the club.
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Old 31-03-2009, 14:33   #6
Wryel
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Quote:
Originally Posted by NokkonWud View Post
That's shocking if they're not making any changes other than labelling.
Lame tbh. I'd call these guys.
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Old 31-03-2009, 14:34   #7
iCraig
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I have the Original orange juice (with juicy bits) almost every morning. It's by far the freshest orange juice I've tasted. Bit on the expensive side when it's not on offer but it's either in the CO-OP downstairs or available in Tesco, so if it's full price in one, it's normally on offer in the other.

I used to have Innocent Smoothies but I was worried about the sugar content with 5000 bananas per square inch, Tropicana is a lot better judging by the label and the fact my dental hygeine has recovered immensely since.
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Old 31-03-2009, 14:39   #8
phykell
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Quote:
Originally Posted by iCraig View Post
I have the Original orange juice (with juicy bits) almost every morning.
The Sanguinello >>>>>>> "Original" but other than that (and freshly squeezed), you're right.

I prefer Original with bits to all other types of carton orange juice but the Sanguinello was just amazing. They do a breakfast mix which is supposed to include Sanguinello oranges but it's not a patch on the 10% Sanguinello

That email was particularly irritating though - that they'd "relaunched" it. I'd like to relaunch their marketing department or the goon who thought Sanguinello was selling so well that they might as well try and get yet more blood from a stone
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Old 31-03-2009, 17:20   #9
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The freshest OJ are the unpasturised stuff from M&S, try it and see, do a side by side comparision. You can really tell the difference.
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Old 31-03-2009, 17:48   #10
LeperousDust
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I just make sure i buy not from conectrate fruit juices from the major supermarkets, cheaper than paying for the tropicana name and you get loads of different flavours. Orange & Mango, Apple & Mango, Grape Raspberry & Apple being some of my favourite. But i love them all and just pick up 3 different ones for a few quid everytime i go, they last forever as well, as opposed to the 3 days they say!
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