Sad day for me... Do not buy Shure earphones

Flibster · 05-06-2009, 17:36

I've always liked them. I've even given their customer services their own 'very happy' thread, but I have to now say - don't buy Shure headphones.

You will get to know their customer service department well.

Today, I posted off my 6th set of Shure Se530's that have failed in 14 months.

Thats almost 1 every 2 months!

I treat them gently - after use they get disconnected from the extension and placed in their little case - cleaned regularly - have custom sleeves moulded for them so no twiddling of the black olives putting stress on the cable...

Add to that the 3 sets of E2C's *I couldn't be bothered to send back the last set - replaced them with E3C's* - the 2 sets of E3C's and the set of E4C's that have all failed on me or my other half.

Sound quality - Superb
Fit - Superb
Customer Services - Superb
Build quality - **** poor.

NokkonWud · 07-06-2009, 14:45

Try not treating them so well, they might last longer

.

Wryel · 07-06-2009, 15:40

I've posted before but I'll add to this my two sets of SE210s that failed, got a refund after that. Now on a pair of Etymotic Er-6i.

Burble · 07-06-2009, 21:06

I had the same experience. I'd always been a fan of Shure earphones but the quality has fallen off the edge of a cliff in the last couple of years.

My trusty old ER-6i's have been treated like crap and they're still working perfectly.

Mondo · 08-06-2009, 22:12

Quote:

Originally Posted by Wryel

I've posted before but I'll add to this my two sets of SE210s that failed, got a refund after that. Now on a pair of Etymotic Er-6i.

Mine lasted about 18 months before something inside the 1/8 jack got loose and lost sound in one side.

05-06-2009, 17:36	#1
Flibster Moonshine Join Date: Jul 2006 Posts: 3,388	Sad day for me... Do not buy Shure earphones I've always liked them. I've even given their customer services their own 'very happy' thread, but I have to now say - don't buy Shure headphones. You will get to know their customer service department well. Today, I posted off my 6th set of Shure Se530's that have failed in 14 months. Thats almost 1 every 2 months! I treat them gently - after use they get disconnected from the extension and placed in their little case - cleaned regularly - have custom sleeves moulded for them so no twiddling of the black olives putting stress on the cable... Add to that the 3 sets of E2C's I couldn't be bothered to send back the last set - replaced them with E3C's - the 2 sets of E3C's and the set of E4C's that have all failed on me or my other half. Sound quality - Superb Fit - Superb Customer Services - Superb Build quality - **** poor. __________________

07-06-2009, 14:45	#2
NokkonWud BD Recruitment Officer Join Date: Jun 2007 Location: Smogville Posts: 3,880	Try not treating them so well, they might last longer . __________________

07-06-2009, 15:40	#3
Wryel Absinthe Join Date: Dec 2006 Posts: 1,148	I've posted before but I'll add to this my two sets of SE210s that failed, got a refund after that. Now on a pair of Etymotic Er-6i.

07-06-2009, 21:06	#4
Burble Rocket Fuel Join Date: Jul 2006 Posts: 7,826	I had the same experience. I'd always been a fan of Shure earphones but the quality has fallen off the edge of a cliff in the last couple of years. My trusty old ER-6i's have been treated like crap and they're still working perfectly.