Bank Charges

iCraig · 17-09-2009, 10:05

What's the deal with this, I thought the rules on what the banks could charge was changing?

HSBC have charged me £50 for going £8.62 into an unauthorised overdraft.

Seems a bit steep and I doubt that error on my part has cost them the nicely rounded figure of £50. If it was £5 or even £10 I'd just pay it because it is MY fault, yet I don't think they should be making profit out of this, which I really suspect they are.

Can I get the amount reduced?

Von Smallhausen · 17-09-2009, 10:09

Contact them and ask .... the last time I was charged £38 for going £2 over I told them it was a disproportionate sum and I would close my accounts if it wasn't cancelled which they did. That was Nat West.

It's always worth a try.

Jingo · 17-09-2009, 13:15

*calling princess griff*

I know she had issues with different banking charges etc but she works for a legal firm and soon put Abbey straight both over the phone and in writing.

When she reads this I'm sure she'll help out anyone with any advice she has on the matter

Chuckles · 17-09-2009, 13:33

Unless you are one of the people who claimed back a load of previous bank charges and waived your rights to do so in future, they will refund that - Give them a ring.

It may seem harsh but the systems are programmed to charge as per your T&C's. A human will normally reverse it if it's a one off and the amount is very small.

Will · 17-09-2009, 13:44

I claimed back close to £1000 about 2 years ago following advice on moneysaving exeprts or some such sight. Took 6 months to sort out... nowadays I don't know how easy it would be.

Joe 90 · 17-09-2009, 15:15

Quote:

Originally Posted by Will

nowadays I don't know how easy it would be.

not very easy!

my mum's using Bank Smart to claim £8k from Yorkshire Bank and I believe its still on going after 3 years

personally i was charged £60 by the halifax for goin £2 overdrawn after they put that advert out saying they were giving customers £5 and i didn't think to check my balance before buying something... I wrote to them saying I'm a poor student and could they possible refund the charges. Ended up closing my account after they didn't respond to my request.

LeperousDust · 17-09-2009, 15:21

Interesting i went into unauthorised overdraft by about £25 for two days last week with HSBC and they didn't charge me anything?! Nice of them

Glaucus · 17-09-2009, 16:10

That's odd. HSBC only charge £25 and a one off fee.

Sure it was two days LeperousDust. They have a 24hr grace period.

Hallifax are criminal. It's £30 for every day you are over upto a maximum ox xxxstupid amount. As well as no customer service, can' read multiple forms and change your forums to suite the bank.

Jonny69 · 17-09-2009, 16:13

I think how much you get charged depends on the age of the account and the bank. HSBC don't charge me if I go over or if I pay my credit card late. Abbey charged us £65 for going £18 overdrawn. I really need to sort out getting that back. I hate that bank, they are a bunch of morons and just don't seem to be able to get anything right.

iCraig · 17-09-2009, 16:21

Quote:

Originally Posted by LeperousDust

Interesting i went into unauthorised overdraft by about £25 for two days last week with HSBC and they didn't charge me anything?! Nice of them

I only have an overdraft of £150 which I need to increase. It's not 1973, I need more of a safety net than that.

Maybe this is part of a tactic to get me on a bigger overdraft?

The thing is, it's certainly my own fault. I overshot and used money that's technically not mine. However £50 penalty is taking the piss a bit to me. I haven't had time to call today (only got the letter this morning anyway) so I'll give a call tomorrow morning. I need to call them anyway to look at extending the overdraft and apply for a credit card, so that can be used as a bit of a carrot for them to waiver/reduce this.

17-09-2009, 10:05	#1
iCraig iCustom User Title Join Date: Jul 2006 Posts: 2,250	Bank Charges What's the deal with this, I thought the rules on what the banks could charge was changing? HSBC have charged me £50 for going £8.62 into an unauthorised overdraft. Seems a bit steep and I doubt that error on my part has cost them the nicely rounded figure of £50. If it was £5 or even £10 I'd just pay it because it is MY fault, yet I don't think they should be making profit out of this, which I really suspect they are. Can I get the amount reduced? __________________

17-09-2009, 10:09	#2
Von Smallhausen I'm Free Join Date: Jun 2006 Location: Tyneside Posts: 3,061	Contact them and ask .... the last time I was charged £38 for going £2 over I told them it was a disproportionate sum and I would close my accounts if it wasn't cancelled which they did. That was Nat West. It's always worth a try. __________________ " Well, old bean, life is really so bloody awful that I feel it’s my absolute duty to be chirpy and try and make everybody else happy too." David Niven, 1910-1983.

17-09-2009, 13:15	#3
Jingo Smother me in chocolate and eat flapjacks with it! Join Date: Sep 2008 Location: North Somerset Posts: 1,854	calling princess griff I know she had issues with different banking charges etc but she works for a legal firm and soon put Abbey straight both over the phone and in writing. When she reads this I'm sure she'll help out anyone with any advice she has on the matter __________________

17-09-2009, 13:33	#4
Chuckles '09 sexual conquests: 4.5 Join Date: Sep 2007 Posts: 1,075	Unless you are one of the people who claimed back a load of previous bank charges and waived your rights to do so in future, they will refund that - Give them a ring. It may seem harsh but the systems are programmed to charge as per your T&C's. A human will normally reverse it if it's a one off and the amount is very small. __________________

17-09-2009, 13:44	#5
Will BBx woz 'ere :P Join Date: Jan 1970 Posts: 2,147,487,208	I claimed back close to £1000 about 2 years ago following advice on moneysaving exeprts or some such sight. Took 6 months to sort out... nowadays I don't know how easy it would be. __________________ *No No!*

17-09-2009, 15:21	#7
LeperousDust Bananaman Join Date: Jul 2006 Location: Liverpool/Edinburgh Posts: 4,817	Interesting i went into unauthorised overdraft by about £25 for two days last week with HSBC and they didn't charge me anything?! Nice of them __________________

17-09-2009, 16:10	#8
Glaucus Absinthe Join Date: Jun 2008 Posts: 1,855	That's odd. HSBC only charge £25 and a one off fee. Sure it was two days LeperousDust. They have a 24hr grace period. Hallifax are criminal. It's £30 for every day you are over upto a maximum ox xxxstupid amount. As well as no customer service, can' read multiple forms and change your forums to suite the bank. __________________

17-09-2009, 16:13	#9
Jonny69 Noob Join Date: Oct 2006 Location: Socialist Republik of Kent Posts: 5,032	I think how much you get charged depends on the age of the account and the bank. HSBC don't charge me if I go over or if I pay my credit card late. Abbey charged us £65 for going £18 overdrawn. I really need to sort out getting that back. I hate that bank, they are a bunch of morons and just don't seem to be able to get anything right. __________________