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Old 28-01-2010, 21:42   #1
leowyatt
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Default BT Issue

anyone who has a BT phone can you pick up the receiver and see if you have other calls on the end of your line?
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Old 28-01-2010, 21:43   #2
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No, just a dial tone.
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Old 28-01-2010, 21:49   #3
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that was totally bizzare:

1) rang my nan. As it started to ring, her 1571 answerphone kicked in and spoke over her. I couldn't get it to stop and it was recording while I was speaking to her. Told her to hang up and I'd ring her back - same thing again.

2) Matt called her on his mobile, got the same thing, twice.

3) I rang 1571 to see if there was a fault on our line (we don't have it)
It said simultaneously "You do not have any messages" and "The 1571 service is not enabled on your telephone" So hung up. Then picked up 2 minutes later and the phone was ringing out - hung up again, picked it up 30 seconds or so ago and there was a little male voice on the end of the phone going 'ello?? 'ello?' and then I gave it to Leo to speak and a woman starts speaking to him saying there's about 8 people on her phone line all of a sudden!

Now, all the people have gone, but ringing my nan, I get the same problem again, and my line is very clearly open to more than just us (you know how you can tell when someone's on the exension - well we only have one phone and it's about 10x that sound).

Weird! Also weird is that's probably the first time I've used the phone in over a month (rarely use it) and it chose just then to go bonkers!
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Old 28-01-2010, 21:50   #4
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Try dialing 1571 Feek? Mine was a dial tone when I first started out
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Old 28-01-2010, 21:52   #5
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We don't have the BT answerphone service so that does buggerall.
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Old 28-01-2010, 21:53   #6
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neither do we! But we got a message telling us that we didn't have the service at exactly the same as we were told we had no new messages. That's the point

Edit, just tried 1571 again - it did the same thing, then went dead and started ringing (at the same time). Who is it ringing? And when I hung up, it started ringing ME!

Where's bloody Tink when you need her??

And our t'internt is very flaky at the moment. Just went off for around 15 mins, then back, now the phone problems, and it's bouncing again.
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Last edited by Kitten; 28-01-2010 at 21:56.
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Old 28-01-2010, 22:49   #7
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I am HERE!

So let me get this straight, is it your line or your nan's which is having the problem? Or both?

If you are calling someone then there are loads of people on the phone who you don't know?

Pick up the phone and dial 17070, what does it say? Your telephone number?
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Old 28-01-2010, 22:52   #8
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Sorry Kitten! I tried it and just get the recording saying that I don't have it and if I want it to call this number, blah blah
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Old 28-01-2010, 22:56   #9
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this is beyond a joke now, it's still ringing us, ringing out, ringing anyone it likes, with 3/4 lines all at the same time. Some ringing, some talking, some hold music and some doing that weeewaah thing it does when it's been left off the hook?! I got a moment of bliss where it seemed to be quiet, rang my phone and got a totally different outgoing number! Have our tame BT engineer on the line at the moment though, so hopefully she can sort it out

Thanks for trying Feekles x
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Old 28-01-2010, 22:57   #10
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Sounds like (in my entirely non experienced opinion) someone at the exchange (or one of those green boxes or similar) has misplaced a connection or something and so a bunch of lines are connected in a manner they are not supposed to be.
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