PS3 : PS3 repairs

Haly · 05-02-2010, 11:34

My PS3 decided to stop reading blu-rays, games and DVDs last Thursday night. No warning, just stopped working.
Was rather peeved considering it was only 6 months old but the Sony call centre were decent enough at helping out. Arranged a courier to pick it up Tuesday morning (they did offer Monday first though) and a PS3 refurb with a few extra months warranty came back at 9 this morning!

Very impressive turn around I'd say. Certainly much better than when I've had 360s in for repair, even when I've received 360 refurbs back.

I know someone (Nokkon

) will mutter about how PS3s are inferior and shoddy

But I'm happy to have it back

Oh and I know the sales of goods act etc. Wasn't worth the hassle for me personally as I bought it online and in hindsight I doubt the turnaround would have been much different!

A weekend of blu-rays beckons

leowyatt · 05-02-2010, 11:55

Glad to hear it was repaired quickly. They only have 12 months normally don't they?

Haly · 05-02-2010, 12:00

Yeah. Although from googling around it sounds like they're pretty decent at doing free repairs later in the console's life too

leowyatt · 05-02-2010, 12:13

really?? that is great news

NokkonWud · 05-02-2010, 12:35

It depends what you want to compare the PS3 to. It's a better Blu-Ray player than a 360 for example. People do put words in my mouth regarding the PS3 and Wii.
The build quality IS shoddy though, everyone I know now bar Daz and Leo have had to have their PS3's replaced now.

I've always praised their repairs and turnarounds though.
As for repairs in later life, the people I know who've had theirs die later in life have had to pay. I was told in a really bitchy way that they simply wouldn't replace my last one for free again.

leowyatt · 05-02-2010, 12:40

Quote:

Originally Posted by NokkonWud

everyone I know now bar Daz and Leo have had to have their PS3's replaced now.

Well I've only had mine just over a month

Joe 90 · 05-02-2010, 18:07

pipe down Nokkon :P

my PS3 is still going strong and it was my only gaming platform for a long time. I've had it a while now actually... 3 years maybe - wow, and GT still hasn't been released!

Now its sat without power on top of my Xbox.

Davey_Pitch · 05-02-2010, 19:37

My PS3 hasn't died yet, and hopefully will stay working for some time, especially with Heavy Rain due at the end of the month!

loki · 07-02-2010, 01:12

Quote:

Originally Posted by NokkonWud

It depends what you want to compare the PS3 to. It's a better Blu-Ray player than a 360 for example. People do put words in my mouth regarding the PS3 and Wii.
The build quality IS shoddy though, everyone I know now bar Daz and Leo have had to have their PS3's replaced now.

I've always praised their repairs and turnarounds though.
As for repairs in later life, the people I know who've had theirs die later in life have had to pay. I was told in a really bitchy way that they simply wouldn't replace my last one for free again.

18 Months going strong, used daily and not a single problem (Touch Wood)

Flibster · 07-02-2010, 01:35

Quote:

Originally Posted by NokkonWud

The build quality IS shoddy though, everyone I know now bar Daz and Leo have had to have their PS3's replaced now.

It's a Sony tradition that the drives die though.

Doesn't matter what the hardware is - the drive mechanism will croak.

05-02-2010, 11:34	#1
Haly Do you want to hide in my box? Join Date: Jun 2006 Posts: 14,941	PS3 repairs My PS3 decided to stop reading blu-rays, games and DVDs last Thursday night. No warning, just stopped working. Was rather peeved considering it was only 6 months old but the Sony call centre were decent enough at helping out. Arranged a courier to pick it up Tuesday morning (they did offer Monday first though) and a PS3 refurb with a few extra months warranty came back at 9 this morning! Very impressive turn around I'd say. Certainly much better than when I've had 360s in for repair, even when I've received 360 refurbs back. I know someone (Nokkon ) will mutter about how PS3s are inferior and shoddy But I'm happy to have it back Oh and I know the sales of goods act etc. Wasn't worth the hassle for me personally as I bought it online and in hindsight I doubt the turnaround would have been much different! A weekend of blu-rays beckons __________________ Halycopter

05-02-2010, 11:55	#2
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	Glad to hear it was repaired quickly. They only have 12 months normally don't they? __________________ "Dr Sheldon Cooper FTW!"

05-02-2010, 12:00	#3
Haly Do you want to hide in my box? Join Date: Jun 2006 Posts: 14,941	Yeah. Although from googling around it sounds like they're pretty decent at doing free repairs later in the console's life too __________________ Halycopter

05-02-2010, 12:13	#4
leowyatt Chef extraordinaire Join Date: Jul 2006 Location: Infinite Loop Posts: 11,143	really?? that is great news __________________ "Dr Sheldon Cooper FTW!"

05-02-2010, 12:35	#5
NokkonWud BD Recruitment Officer Join Date: Jun 2007 Location: Smogville Posts: 3,880	It depends what you want to compare the PS3 to. It's a better Blu-Ray player than a 360 for example. People do put words in my mouth regarding the PS3 and Wii. The build quality IS shoddy though, everyone I know now bar Daz and Leo have had to have their PS3's replaced now. I've always praised their repairs and turnarounds though. As for repairs in later life, the people I know who've had theirs die later in life have had to pay. I was told in a really bitchy way that they simply wouldn't replace my last one for free again. __________________

05-02-2010, 18:07	#7
Joe 90 Absinthe Join Date: Jan 2007 Location: Chester Posts: 2,345	pipe down Nokkon :P my PS3 is still going strong and it was my only gaming platform for a long time. I've had it a while now actually... 3 years maybe - wow, and GT still hasn't been released! Now its sat without power on top of my Xbox. __________________ 360 Blog \| Join GiffGaff \| Twitter

05-02-2010, 19:37	#8
Davey_Pitch I iz speshul Join Date: Jun 2006 Location: Liverpool Posts: 6,296	My PS3 hasn't died yet, and hopefully will stay working for some time, especially with Heavy Rain due at the end of the month! __________________ Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.